The UPS Store

3.3
69 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1426 in Santa Cruz offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Soquel Avenue And Ocean Street.

Details

  • DeliveryNot available
  • Curbside pickupNot available
  • [Free/Paid] wi-fiNot available
  • Onsite servicesAvailable

Location

The UPS Store
343 Soquel Ave, Santa Cruz, CA
95062, United States

Hours

Reviews

3.3
69 reviews
5 stars
34
4 stars
4
3 stars
3
2 stars
3
1 star
25
  • JP
    Josselyn Pitterling
    Nov 10, 2025
    5.0
    **customer service excellent have been a boxholder here for many years convenient location
  • AC
    Audrey Coates
    Sep 14, 2025
    5.0
    Extremely helpful with a last minute Saturday morning printing project- helped me figure out what was available in the couple of hours I had to work in and got me sorted out within 5-10 minutes. After I forgot my thumb drive, they held it for me in a drawer and had it for me when I came back an hour later. A+ will use again the next time I fail to plan ahead.
  • MT
    Miguel Torres
    Sep 3, 2025
    1.0
    Went in requesting help from a manager due to a package that got lost at this location. He wasn't there and asked to leave a note for a callback and never happened. Ended up calling everyday for weeks to ask for a manager. Never there. Everytime I asked to leave a note for a callback and to this day he never called me back. Eventually managed to find the package through weeks of tinkering with UPS customer support with no help from this manager. I don't understand how someone could be so bad at their job.
  • KB
    Keffi Bell
    Aug 28, 2025
    5.0
    My go to for shipping supplies and UPS business.
  • DW
    D. Wright
    Oct 21, 2013
    1.0
    I will NEVER go to this store location AGAIN. The man who was working there (an Asian man in his late 40's maybe) was a total A-hole. He was rude and short with me and told me to be quiet and stop talking so he could explain the options to me. He cut me off mid sentence. I can not believe the nerve of this guy. I should have told him that he could not speak to me that way and took my package and left. The prices he quoted for shipping were ridiculous too. Needless to say, I did not give them my business and I never will so long as that guy is working there. How do people like that even hold down a job when they treat their customers that way. I am appalled. Don't go there or waste your time with such a bad experience.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #1426 in Santa Cruz offer?

The UPS Store #1426 offers expert packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and more.