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Brand Certified

United States Postal Service

2.3
(277 reviews)

Business Details

24355 Creekside Rd, Santa Clarita, CA
91355, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 24355 Creekside Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
24355 Creekside Rd, Santa Clarita, CA
91355, United States

Hours

Reviews

2.3
277 reviews
5 stars
71
4 stars
13
3 stars
6
2 stars
16
1 star
171

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some employees are praised for being friendly and helpful, others, particularly Silvia, are criticized for rudeness and unprofessional behavior.

Package Issues

Numerous complaints about lost packages and delays in delivery, with customers expressing frustration over the handling of their mail.

Phone Accessibility

Customers report difficulty reaching the post office by phone, with many stating calls go unanswered or are disconnected.

Overall Experience

While some customers have had positive experiences, many express dissatisfaction with service quality, citing long wait times and unhelpful staff.
  • JD
    Juan Diaz
    Feb 14, 2026
    5.0
    Friendly people
  • BG
    Beatriz Gutierrez
    Feb 9, 2026
    5.0
    Fast line
  • RR
    Rosalia
    Jan 23, 2026
    5.0
    At least they deliver my mail
  • BM
    Brigitte Macias
    Jan 19, 2026
    1.0
    unacceptable service
  • LX
    Lucy Xue
    Dec 9, 2025
    5.0
    I've been going here for a few years now and I've never had a problem. I think it's one of the nicer post offices in town with a great location and I appreciate that the hours are open a bit longer than usual so I can drop off packages after work.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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