Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 24355 Creekside Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
24355 Creekside Rd, Santa Clarita, CA
91355, United States
Hours
Reviews
2.2
269 reviews
5 stars
65
4 stars
12
3 stars
6
2 stars
16
1 star
170
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff interactions is mixed; while some customers praise the friendliness and helpfulness of certain employees, others report rudeness and unprofessional behavior from specific staff members.
Package Handling
Numerous reviews highlight issues with lost or delayed packages, with customers expressing frustration over the lack of accountability and communication regarding their shipments.
Communication Issues
Many customers report difficulties in reaching the post office by phone, with complaints about unresponsive staff and long wait times for assistance.
Overall Experience
While some customers have had positive experiences and commend the service, a significant number express dissatisfaction with the efficiency and reliability of the post office.
Facility Management
There are complaints about the management and organization of the post office, with suggestions for improvement in staffing and operational procedures.
- VMVerna MckelvinNov 11, 20251.0They closed my po box event hough my payment was received ON TIME AUTO PAYMENT. When asked AI messed everything up.
- ESEthan SushinskyOct 13, 20251.0genuinely the worst place i’ve ever been. if i could rate it 24” i would. loses packages, doesn’t open their drop box randomly, and overall slow shipping times. Horrible and would avoid shipping here. Honestly the place needs to be shut down.
- LZLeslie ZuniOct 11, 20254.0So far everyone there is helpful and friendly. Silvia is a sweetheart and the other men that work the front are very helpful as well. The only person that has no ounce of professionalism and no people skills is the asian lady that looks miserable working there. She has been my only negative experience and not friendly.
- JSJoel SSep 24, 20251.0One star because they used to have a Direct phone number available online that would call somebody who is actually at this location. Now they just have the general customer service phone number which is an absolute nightmare to deal with. So the only option is to go in person or deal with terrible customer service who in most cases is unhelpful.
- SKSebastian KuninSep 11, 20255.0The staff at this post office is so friendly and a nice bike parking
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 24355 Creekside Rd?
This Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and offers passport photo services with an appointment.
Do I need to schedule an appointment for passport services here?
Most passport services require an appointment via the online scheduler; limited walk-in hours are available at select locations.
What are the operating hours of this USPS location?
Open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:30 AM to 4:30 PM, closed on Sunday.
How can I reserve a PO Box at this Post Office?
You can search for and reserve a PO Box online at the USPS website, then complete the setup in person at this location.
Does this location offer 24/7 access to PO Boxes?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but hours may vary, so please confirm locally.
Are there any nearby places where I can grab coffee before or after visiting the Post Office?
Yes, Peet's Coffee & Tea is nearby and offers a great spot for coffee or a snack before or after your visit.
If I need automotive services after visiting the Post Office, are there options nearby?
Several automotive repair shops like The Transmission Man and Reliable Auto Clinic are close by for your vehicle needs.
Where can I shop for women's clothing near the Post Office at 24355 Creekside Rd?
Ever Jay's boutique is nearby, offering a selection of women's clothing in the area.