The UPS Store

Reviews

• TP

  tim peeters

  Dec 5, 2025
  1.0
  I had a terrible experience with the employees at both these two stores, orchard village and stevenson ranch. I went in to the the orchard village store to see a notary and they told me they didn't have one but Stevenson's ranch did. The next day I called Stevenson's ranch and set up an appointment for 2:30. They told me they had a notary there and that 2:30 was fine. I get there at 2:15 and they tell me that they don't have a notary. They tell me the notary is over at orchard village today. I asked them to call orchard village and let them know I'll be there in 10 minutes. The employee told me they called the orchard village store and that the notary there knew I was coming in 10 minutes. I get to the orchard village store at 2:30 and there is no notary. I kid you not. I try to explain my frustration employee and he had absolutely no empathy and he didn't care that I had been repeatedly lied to. He told me "I don't know why anyone does what anyone does." So I went to Video Depot on Lyons to get my paper notarized and I was in and out in 10 minutes and only $15
• AG

  Angie Giove

  Nov 28, 2025
  5.0
  All employees have been professional, friendly and kind. Love doing business with this UPS facility!
• AA

  Anthony

  Nov 21, 2025
  5.0
  The lady who helped me at the Newhall store was very exact in explaining the procedure and made everything easy.
• VG

  Valerie Greene

  Aug 27, 2025
  5.0
  The people in this store are always friendly and helpful thank you
• JN

  Josiah Neeley

  Apr 11, 2020
  1.0
  I was forced to buy one of their boxes because he said they couldn’t ship my box. I use my own boxes at the post office all the time. Also, I’m not not sure if shipping prices are the same all around but it seemed really expense to just ship a shoe box size that wasn’t even that heavy.

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