Certified by United States Postal Service • Apr 26, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1200 Franklin Mall to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Apr 26, 2026
Certified by United States Postal Service • Apr 26, 2026
Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
3.4
87 reviews
5 stars
39
4 stars
13
3 stars
6
2 stars
4
1 star
25
YE
Y Elly
Apr 10, 2026
1.0
Wait for 50mins only got informed by front desk that there is no printing service but I googled it it showed USPS has. Wrong info
DG
Dmitriy G.
Mar 18, 2026
5.0
This is the best USPS office I have ever been to. Jade (forgive me if I didn’t spell the name right) is the most positive, professional and intelligent girl. Next time our company opens hiring circle, I will recommend them to come and do headhunting at this post office. 🤣
Jokes aside, this is the clear example where professionalism meets humble positive attitude.
She is the best example, please give her this credit!
Very authentic USPS, didn’t know such place still existed.
BB
BJP
Mar 18, 2026
1.0
Had a shockingly bad experience with the same blonde woman who others have complained about. My mail was missing again. She claimed that I made criminal threats, harassed her, and prevented all of them from doing their job so she was calling the police to have me removed. All she said were lies. She didn’t even call the police. It is shocking that the USPS employs someone with such terrible interpersonal and resolution skills and who blatantly abuses their customers. No wonder it is going bankrupt.
KL
Keith L
Mar 5, 2026
1.0
There was a blonde lady wearing a business suit that was very unkind today, she could have spoke to us as adults but chose to talk to us in a derogatory tone of voice. The kind that is subtle yet offensive .
MC
Muhammed Canan
Feb 10, 2026
5.0
I need to use this USPS location recently. I came here just after 5pm in my first visit and encountered a very kind lady. She had a sincere smiling face and scanned all my packages. I asked her name. She said Indra. 5-star to her.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 1200 Franklin Mall?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and access more postal services.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time U.S. passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services at this USPS location?
Most passport services require scheduling an appointment online, though limited walk-in hours may be available.
What are the operating hours of the USPS at 1200 Franklin Mall?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM and closed on weekends.
How can I reserve a PO Box at this USPS location?
You can search for and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm and complete the setup in person.
Is the Post Office open on Saturdays and Sundays?
No, the United States Postal Service at 1200 Franklin Mall is closed on Saturdays and Sundays.
Where can I find nearby restaurants after visiting the USPS at Franklin Mall?
Nearby restaurants include Jasmine (Thai cuisine), Hatcho Japanese Cuisine, Toppings Tree Filipino Restaurant, and Mountain Mike's Pizza, perfect for a meal before or after your visit.
Are there any nearby places where I can get additional shipping or packaging services?
Yes, The UPS Store, located nearby, offers printing, packing supplies, and shipping services.
What nearby places can I visit for entertainment or leisure after using the Post Office?
You can visit Franklin Square shopping center and cinema or check out Justin's Venue of Santa Clara for events and entertainment.
How can nearby transit or location help in accessing the USPS at 1200 Franklin Mall?
The USPS at Franklin Mall is located centrally with nearby landmarks like other US Post Office branches and shipping centers, making it easier to find and access during your visit.
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