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United States Postal Service

3.4
(87 reviews)

Business Details

1200 Franklin Mall, Santa Clara, CA
95050, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1200 Franklin Mall to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1200 Franklin Mall, Santa Clara, CA
95050, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

3.4
87 reviews
5 stars
39
4 stars
13
3 stars
6
2 stars
4
1 star
25
  • YE
    Y Elly
    Apr 10, 2026
    1.0
    Wait for 50mins only got informed by front desk that there is no printing service but I googled it it showed USPS has. Wrong info
  • DG
    Dmitriy G.
    Mar 18, 2026
    5.0
    This is the best USPS office I have ever been to. Jade (forgive me if I didn’t spell the name right) is the most positive, professional and intelligent girl. Next time our company opens hiring circle, I will recommend them to come and do headhunting at this post office. 🤣 Jokes aside, this is the clear example where professionalism meets humble positive attitude. She is the best example, please give her this credit! Very authentic USPS, didn’t know such place still existed.
  • BB
    BJP
    Mar 18, 2026
    1.0
    Had a shockingly bad experience with the same blonde woman who others have complained about. My mail was missing again. She claimed that I made criminal threats, harassed her, and prevented all of them from doing their job so she was calling the police to have me removed. All she said were lies. She didn’t even call the police. It is shocking that the USPS employs someone with such terrible interpersonal and resolution skills and who blatantly abuses their customers. No wonder it is going bankrupt.
  • KL
    Keith L
    Mar 5, 2026
    1.0
    There was a blonde lady wearing a business suit that was very unkind today, she could have spoke to us as adults but chose to talk to us in a derogatory tone of voice. The kind that is subtle yet offensive .
  • MC
    Muhammed Canan
    Feb 10, 2026
    5.0
    I need to use this USPS location recently. I came here just after 5pm in my first visit and encountered a very kind lady. She had a sincere smiling face and scanned all my packages. I asked her name. She said Indra. 5-star to her.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
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