United States Postal Service

3.2
172 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1050 Kiely Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1050 Kiely Blvd, Santa Clara, CA
95051, United States

Hours

Reviews

3.2
172 reviews
5 stars
74
4 stars
19
3 stars
9
2 stars
10
1 star
60

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and efficient in their service.

Service Delays

Numerous reviews highlighted issues with delays in package delivery and mismanagement of mail, leading to frustration among customers.

Parking Issues

Customers frequently mentioned limited parking availability and crowded conditions at the post office, making visits inconvenient.

Inconsistent Service Quality

While some experiences were positive, others reported rude or unhelpful staff, indicating inconsistency in service quality.

Long Wait Times

Several reviews noted long lines and wait times, especially during peak hours, which contributed to a negative experience.
  • FP
    Falcon Patel
    Oct 27, 2025
    3.0
    Good friendly staff. Long line and often understaff at front desk. Package drop off even for Priority is apparently won’t scan till next day evening and may not make it way out of post office till another day, so 48 hours after drop off in morning till it gets shipped out. Not sure if staff is not paying attention or just how this works. Priority Shipment has 2-3 days delivery window but often it spends 2 days in the same building.
  • PG
    P G
    Oct 3, 2025
    1.0
    What is this Fiesta Friday I show up at the post office a few minutes before they close in the lady closes the door and shuts it a few minutes before 6:00 and I'm knocking on the door she looks over and ignores me they won't even open it it would have took me 42nd to check my PO box unbelievable nobody wants to work nowadays or what this is a second time today someone closes before the hours posted on the door I guess customer service doesn't exist in the Bay Area
  • AZ
    Alan Zoller
    Aug 22, 2025
    5.0
    Friendly, efficient Post Office, but the parking is limited, so don't go when they're busy.
  • NV
    nicola versman
    Aug 18, 2025
    5.0
    All Staff were very knowledgeable, helpful and friendly when I had to do my fingerprints for the fbi, my results came within the hour.
  • AK
    Aydin Kwan
    Aug 18, 2025
    5.0
    These postal workers take so much abuse from customers, but they always help people to the best of their ability! Every time I've had some complicated question or didn't know how to mail something, they've helped me out. I come to this location for all my USPS needs.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.