Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1200 Franklin Mall to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
3.5
80 reviews
5 stars
36
4 stars
12
3 stars
6
2 stars
4
1 star
22
- DSDel SkoposJan 5, 20265.0Unexpectantly efficient today with a much kinder employee at the window. VERY nice! I didn't need to bring my book to read (while waiting in line) after all, lol...Let's keep that attitude, and we'll be back.
- FKFadi KilaniNov 22, 20255.0PO Box Access Mon-Fri 8:30 am-5:00 pm Sat 8:30 am-3:00 pm Sun Closed
- AAAdmOct 16, 20255.0I went there on Oct 16, 2025 at 16:30PM, the only lady there was super nice, friendly and professional. She is the BEST EMPLOYEE I ever met at any USPS office.
- SAS AzadOct 1, 20255.0Jatinder was so patient and kind — she even stayed after official hours to help all the customers. Truly outstanding service!
- FNFaye NabaAug 28, 20255.0Beautiful post office building in Santa Clara, it was very convenient and they were fast and polite helping to mail my package.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 1200 Franklin Mall?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and access more postal services.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time U.S. passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services at this USPS location?
Most passport services require scheduling an appointment online, though limited walk-in hours may be available.
What are the operating hours of the USPS at 1200 Franklin Mall?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM and closed on weekends.
How can I reserve a PO Box at this USPS location?
You can search for and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm and complete the setup in person.
Is the Post Office open on Saturdays and Sundays?
No, the United States Postal Service at 1200 Franklin Mall is closed on Saturdays and Sundays.
Where can I find nearby restaurants after visiting the USPS at Franklin Mall?
Nearby restaurants include Jasmine (Thai cuisine), Hatcho Japanese Cuisine, Toppings Tree Filipino Restaurant, and Mountain Mike's Pizza, perfect for a meal before or after your visit.
Are there any nearby places where I can get additional shipping or packaging services?
Yes, The UPS Store, located nearby, offers printing, packing supplies, and shipping services.
What nearby places can I visit for entertainment or leisure after using the Post Office?
You can visit Franklin Square shopping center and cinema or check out Justin's Venue of Santa Clara for events and entertainment.
How can nearby transit or location help in accessing the USPS at 1200 Franklin Mall?
The USPS at Franklin Mall is located centrally with nearby landmarks like other US Post Office branches and shipping centers, making it easier to find and access during your visit.