Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 4601 Lafayette St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.2
258 reviews
5 stars
54
4 stars
18
3 stars
11
2 stars
15
1 star
160
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Numerous reviews highlighted the rudeness and unprofessional behavior of staff, particularly a clerk named Sukhvir, leading to a consistently negative customer experience.
Service Efficiency
Customers reported long wait times and inefficient service, with staff often appearing disinterested or distracted, contributing to frustration.
Customer Support
Many customers expressed dissatisfaction with the lack of helpfulness and empathy from employees, indicating a need for better training in customer service.
Management Issues
Several reviews pointed to poor management practices, including inconsistent policies and inadequate staffing, which exacerbated customer frustrations.
- CECalifornia explorerDec 20, 20251.0Clerk #11, Sammi was extremely rude and unprofessional during my visit. She appeared to invent her own rules and attempted to force me to purchase additional packaging. I brought a return package to the store using a special return bag provided by the seller, specifically intended for returns. Sammi tried to refuse accepting my package, despite the fact that other USPS offices have accepted identical return packages without any issues. I want to emphasize again that this was not my own packaging, but an official return bag provided by the merchant. Throughout the interaction, Sammi was openly rude and mocking toward me. She refused to clearly state her name, and her name badge was hidden, making it difficult to identify her. This behavior was disrespectful, unprofessional, and unacceptable for a USPS employee.
- JLJaejung LeeDec 18, 20251.0Very unkind
- DWDerek WangDec 8, 20251.0google, we need a zero star option for this place, which is very well deserved
- BLBrandon LopezDec 6, 20251.0There is a female clerk here with a Russian accent whose service attitude is extremely poor. She also has a language barrier and couldn’t understand the English address. It took repeated explanations just for her to confirm the sender and recipient addresses. An AI robot could probably do a better job.
- ACAriel ChoDec 2, 20251.0AWFUL service. The employees always have an attitude and are busy chatting amongst themselves. They are always so rude and even made me drop off my own package in their backroom because they didn’t want to carry it. As soon as we walked in they yelled at me to hurry up because they wanted to close. Last time I visited, the asian lady with a bob sat there talking on the phone for 30 minutes while there was a whole line going out the door as well. The worst USPS location I have ever been to.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 4601 Lafayette St?
You can send mail, ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take your passport photo by appointment.
Do I need an appointment for passport services here?
Most passport services require an appointment via the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 4601 Lafayette St?
Monday to Friday: 8:30 AM to 4:30 PM, Saturday: 8:30 AM to 3:00 PM, Sunday: Closed.
Can I rent a PO Box online and access it after hours at this location?
Yes, you can reserve PO Boxes online and most locations offer 24/7 lobby access to PO Boxes, but hours may vary by location.
What is the fee for a passport photo at this USPS location?
The current fee for a passport photo is $15.
Are there other United States Postal Service or post offices nearby?
Yes, there is another United States Postal Service shipping center and a US Post Office nearby, which could be convenient alternatives if needed.
What nearby places are convenient for customers visiting the USPS at 4601 Lafayette St who need car rental services?
Enterprise Rent-A-Car is a nearby travel service that can assist customers needing rental cars before or after visiting the Post Office.
Are there local dining options near the United States Postal Service at 4601 Lafayette St?
Yes, nearby restaurants include Burrito Grande, Magaly Salinas (seafood), and Little Caesars Pizza, offering diverse dining choices.
If I have children, are there daycare services close to the USPS location at 4601 Lafayette St?
Yes, Anna's Daycare and Marvelous Kids Daycare are nearby options for daycare and preschool services.