Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4168 in Santa Clara offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located Inside Marriott Hotel Lobby.
Details
- DeliveryNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.2
244 reviews
5 stars
123
4 stars
7
3 stars
8
2 stars
13
1 star
93
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff, particularly Pouria, for being helpful, friendly, and going above and beyond in service.
Customer Service Issues
Several reviews highlighted instances of rude or unprofessional behavior from staff, leading to negative experiences for customers.
Location Challenges
Customers frequently mentioned difficulties in finding the store due to its location behind a gated area and complicated parking situation.
Mixed Experiences
While some customers had great experiences, others reported significant frustrations with service speed and staff knowledge.
- SGSienna Von GuntenJan 4, 20262.0Stupid location in a hotel. Sign says you have to pay for parking 0-2 hrs is $15, however first 30 min are free. Would be nice to know beforehand and before driving around trying to find this place in the first place.
- KWKatie WongDec 20, 20255.0Pouria and the UPS store team recently helped me with a large shipment. They went above-and-beyond to help me during the busy holiday season. Thank you for your help!
- RSreal superstarDec 19, 20251.0Dropped off a package at UPS Store #4168 in Santa Clara. The staff member answered a phone call mid-transaction and continued assisting me with a dismissive demeanor. The store accepted the package, but it was later mishandled and shipped to the wrong location. During the follow-up investigation, the focus was on avoiding responsibility rather than resolving the issue. When I stated that I intended to recover my loss, the staff member told me not to “mess with him,” which was inappropriate and unprofessional.
- PPPoDec 13, 20255.0Puiro is awesome gentlemen I have been coming here for years now as i live near amc mercado homes Never before did i have service as good as now for last 2 months with Puiro i think is his name Fast and efficient and above all Kind and honest Thanks
- QLQueenie LiuDec 11, 20251.0the employee yell out“getout” to me, and the attitude was extremely bad. Also that employee refused me to pickup my package without giving any support and extremely bad attitude, I will never back there again, and my package was sent back to seller due to this issue
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular business hours of The UPS Store in Santa Clara?
The UPS Store is open Monday through Friday from 8:30 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store #4168 open on Sundays?
Yes, The UPS Store #4168 is open on Sundays from 10:00 AM to 3:00 PM.
What services does The UPS Store in Santa Clara offer?
The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and small business services.
Where is The UPS Store #4168 located?
It is located inside the Marriott Hotel Lobby at 2700 Mission College Blvd, Suite #140, Santa Clara, CA 95054.
What payment options are accepted at The UPS Store?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Are there any nearby hotels to The UPS Store in Santa Clara?
Yes, The UPS Store is located inside the Marriott Hotel Lobby, and nearby hotels include Mariott Santa Clara and Santa Clara Marriott.
Can customers visit a nearby lounge for refreshments before or after using The UPS Store?
Yes, Concierge Lounge, a cocktail bar and lounge, is nearby and a great place to relax before or after your visit.
Are there nearby shredding service providers besides The UPS Store?
Shred Nations offers shredding and professional services nearby, providing additional options for document shredding needs.
What are some nearby dining options near The UPS Store in Santa Clara?
Nearby dining options include Parcel 104 (American restaurant), Bennigan's (Irish pub and restaurant), and Indian Sizzler (Indian restaurant and bar).
Does The UPS Store offer mailbox rental services?
Yes, The UPS Store provides mailbox rental services to handle mail and packages securely.