Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2762 in Santa Clara offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Lawrence And Stevens Creek (In Shopping Ctr W/Bed Bath & Beyond).
Details
- DeliveryNot available
Location
Hours
Reviews
4.2
217 reviews
5 stars
168
4 stars
6
3 stars2
2 stars
4
1 star
37
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers consistently praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Sally, Harpreet, and Jimmy going above and beyond.
Customer Service
Overall, the customer service was highlighted as exceptional, with many reviews noting the staff's patience and willingness to assist with various shipping and return needs.
Store Environment
The store was frequently described as clean, organized, and efficient, contributing to a positive customer experience.
Pricing Issues
Some customers expressed dissatisfaction with additional charges for services like taping boxes and printing, feeling that these fees were excessive.
Mixed Experiences
While many reviews were positive, there were a few negative experiences reported, particularly regarding rudeness from certain staff members and issues with specific transactions.
- SKSapna KummamuruNov 15, 20255.0They always are patient and efficient. Jimmy was courteous and even threw in a courtesy taping of the box which was appreciated.
- ESEnrique SerranoNov 15, 20255.0Sally and Jimmy they were the best in your company was very helpful both thanks you for your service and support
- DYDiane YouelNov 15, 20255.0I happened to receive service for finger prints from Sally who happened to be the Manager. Sally had a warm & friendly mannerism over the phone & was equally kind & pleasant when she assisted my with my needs! I'll definitely go back to this specific location ***** 5 stars!!
- ASAnoma SinghNov 12, 20255.0Sally, Jimmy, and Chetan were incredibly helpful! They guided me through choosing the correct delivery options with the right pricing to fit my budget. I’ve been to other locations, but this team truly stands out—their service is warm, welcoming, and consistently excellent. Most importantly, they make everything easy and stress-free. Address: The UPS store, 5255 Stevens Creek Blvd, Santa Clara I highly recommend this location. Exceptional service! Anoma
- YLYuri LavrentievOct 23, 20255.0I had a fantastic experience at this UPS Store! The staff — Jimmy, Gigi, and Selly — were amazing, friendly, and professional. They helped me to print a retractable banner for my real estate business, and the final product turned out great. I truly appreciate their attention to detail and excellent customer service. Highly recommend this location!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the operating hours of The UPS Store in Santa Clara?
The UPS Store is open Monday to Friday from 8:30 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM. Holiday hours may vary.
What services does The UPS Store #2762 offer?
The store offers services including expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.
Where is The UPS Store #2762 located?
It is located at 5255 Stevens Creek Blvd, Santa Clara, CA 95051, inside the shopping center with Bed Bath & Beyond at the corner of Lawrence and Stevens Creek.
Does The UPS Store #2762 provide mailbox services?
Yes, they offer mailbox rental services and handle mail and packages securely.
What payment methods are accepted at The UPS Store in Santa Clara?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Is The UPS Store #2762 open on Sundays?
Yes, they are open on Sundays from 10:00 AM to 3:00 PM, with hours subject to change on holidays.
Can I get professional printing services at The UPS Store #2762?
Yes, they provide professional printing and document finishing services.
What nearby businesses can I visit when coming to The UPS Store?
Nearby businesses include 24 Hour Drain Pro Plumbing for plumbing needs, Baja Construction Services for construction services, and Stevens Creek Auto-Row for automotive sales and repairs.
Are there any nearby community services around The UPS Store?
Yes, Love That Surpasses Ministries is a community service and non-profit nearby, which might be of interest if you are looking for local outreach programs.
How can nearby marketing or real estate services complement your visit to The UPS Store?
So Gold Marketing, offering marketing agency and event photography services, and Serene Homes and Solutions, specializing in real estate and property management, are nearby. You might find their services helpful before or after your visit for business or personal needs.