The UPS Store

Reviews

• PL

  Patty Lopez

  Feb 20, 2026
  5.0
  The staff is always very helpful and polite
• AC

  Anthoula Cruse

  Feb 6, 2026
  5.0
  Antonio was very calm, paying attention to my need, helping me and guiding me with patience and knowledge how to solve my "panic" problem with my amazon account. Very polite and kind! Congratulations to have in your service young ones with beautiful manors like him making people feeling the respect , care, dignity and kindness!!
• MH

  murad hatip

  Feb 1, 2026
  5.0
  Trustable, smiling faces and helpful. I feel confident and comfortable when I am in store. I’m sure my package will arrive in time and right address.
• DW

  Donna Wills

  Jan 20, 2026
  5.0
  In December we had a package stolen. I had told my son about renting a box at UPS (which he loves) so we decided to go rent a box at our local store on Homestead in Santa Clara. Christina was the rep that helped us. She let us know she’d be right with us. She had a nice smile and was very friendly. She was very thorough and gave us a lot of information and explained all of the benefits we’d be entitled to. We were very surprised and happy that we decided to make this decision. I had been in to the Homestead UPS store before to fax, make copies and return packages and I usually was helped by Barry and on phone calls too. So now when we come in to UPS, Christina and Barry know us and that feels great!! They both are ALWAYS smiling and quick to help. Antonio remembers me and has helped me too because I’m short and our box is high. I appreciate that help. I really appreciate that they seem to appreciate us as customers and that makes us want to come again and we WILL renew our address box - because of them!! Thank you Christina, Barry and Antonio. Keep smiling.
• JL

  Jazzy Leyva

  Jan 2, 2026
  5.0
  Every one here is so kind and patient specially Berry! The one time a year I come in, Berry provides exceptional service. He explains everything clearly, goes over all the information to make sure it’s correct, patiently answers my questions, and is always extra helpful. His professionalism and attention to detail make the experience easy and stress-free.

Frequently Asked Questions About The UPS Store