Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4636 in Santa Clara offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Homestead & Kiely Next To Popeye's Chicken & Gamestop.
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and dismissive.
Passport Photo Service
The passport photo service received significant criticism for poor quality and inadequate lighting.
Pricing Issues
Customers expressed dissatisfaction with high printing costs and additional charges for services that are typically free elsewhere.
Convenience
Many customers appreciate the convenience of the location for package drop-offs and Amazon returns.
KS
Kathy Shipp
3 days ago
5.0
Kryslin was so friendly and very helpful.
JL
Jazzy Leyva
Jan 2, 2026
5.0
Every one here is so kind and patient specially Berry! The one time a year I come in, Berry provides exceptional service. He explains everything clearly, goes over all the information to make sure it’s correct, patiently answers my questions, and is always extra helpful. His professionalism and attention to detail make the experience easy and stress-free.
YG
Yung Glo
Dec 1, 2025
1.0
Antonio (employee at this UPS) is the rudest person I’ve ever encountered in customer service in my life. I will ensure that I will stop using UPS because of this alone.
HP
Hemasree P
Dec 1, 2025
1.0
Passport photo- Terrible service.
I would not recommend getting passport photos done here. I had to return twice, and both times the photos were poorly lit and low quality. They also failed to resize the images to the required specifications, even after I explained exactly what I needed.
When I asked for a refund and offered to return the photos, they refused.
GJ
Gianna Jiang
Nov 22, 2025
5.0
Super convenient when dropping off my package plus great customer service got from the store agent.
Yes, our hours on Sunday are 12:00 PM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #4636 in Santa Clara offer?
The UPS Store #4636 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, and faxing services.
Where is The UPS Store located in Santa Clara?
It is located at 2784 Homestead Rd, Santa Clara, CA 95051, at the corner of Homestead & Kiely next to Popeye's Chicken and GameStop.
What are the regular business hours of The UPS Store?
Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 12:00 PM to 4:00 PM.
Is The UPS Store open on Sundays?
Yes, the store is open on Sundays from 12:00 PM to 4:00 PM.
What special payment options are accepted at The UPS Store?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Are there any special offers or coupons available at The UPS Store?
Yes, customers can save big with special offers and coupons available on their website.
Can I find The UPS Store easily using public transit or landmarks?
Yes, The UPS Store is conveniently located next to Popeye's Chicken and GameStop, which can serve as landmarks for finding the store.
What nearby places can customers visit when coming to The UPS Store?
Customers can visit nearby places like Popeyes Louisiana Kitchen for food or Game Stop for video games before or after their visit.
Are there other printing or graphic service providers near The UPS Store?
Yes, Cozmos Graphics offers printing services and sign making near The UPS Store.
Where can customers find other professional services near The UPS Store?
Nearby professional services include JoLei Photography and Reset Marketing and Events, which offer photography and event planning services respectively.