Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4636 in Santa Clara offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Homestead & Kiely Next To Popeye's Chicken & Gamestop.
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Christina, Barry, and Antonio for their exceptional service.
Inconsistency
While most reviews highlighted positive experiences, there were notable complaints about rude behavior from some staff members, leading to a mixed perception of service quality.
Service Issues
Several customers reported problems with specific services, such as passport photo quality and package handling, indicating a need for improvement in these areas.
Pricing Concerns
Customers expressed dissatisfaction with high printing costs and additional charges for services, which they found unreasonable compared to other locations.
PL
Patty Lopez
Feb 20, 2026
5.0
The staff is always very helpful and polite
AC
Anthoula Cruse
Feb 6, 2026
5.0
Antonio was very calm, paying attention to my need, helping me and guiding me with patience and knowledge how to solve my "panic" problem with my amazon account.
Very polite and kind!
Congratulations to have in your service young ones with beautiful manors like him making people feeling the respect , care, dignity and kindness!!
MH
murad hatip
Feb 1, 2026
5.0
Trustable, smiling faces and helpful. I feel confident and comfortable when I am in store. I’m sure my package will arrive in time and right address.
DW
Donna Wills
Jan 20, 2026
5.0
In December we had a package stolen. I had told my son about renting a box at UPS (which he loves) so we decided to go rent a box at our local store on Homestead in Santa Clara. Christina was the rep that helped us. She let us know she’d be right with us. She had a nice smile and was very friendly. She was very thorough and gave us a lot of information and explained all of the benefits we’d be entitled to. We were very surprised and happy that we decided to make this decision. I had been in to the Homestead UPS store before to fax, make copies and return packages and I usually was helped by Barry and on phone calls too. So now when we come in to UPS, Christina and Barry know us and that feels great!! They both are ALWAYS smiling and quick to help. Antonio remembers me and has helped me too because I’m short and our box is high. I appreciate that help. I really appreciate that they seem to appreciate us as customers and that makes us want to come again and we WILL renew our address box - because of them!! Thank you Christina, Barry and Antonio. Keep smiling.
JL
Jazzy Leyva
Jan 2, 2026
5.0
Every one here is so kind and patient specially Berry! The one time a year I come in, Berry provides exceptional service. He explains everything clearly, goes over all the information to make sure it’s correct, patiently answers my questions, and is always extra helpful. His professionalism and attention to detail make the experience easy and stress-free.
Yes, our hours on Sunday are 12:00 PM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
Brand Certified Facts from The UPS Store
This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: