FedEx Office in Santa Clara, CA provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
Certified by FedEx Office Print & Ship Center • Mar 01, 2026
Certified by FedEx Office Print & Ship Center • Mar 01, 2026
Reviews
4.2
489 reviews
5 stars
370
4 stars
20
3 stars
9
2 stars
12
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with some praising helpful staff like Terri and Jake, while others report rude and unprofessional behavior from employees, particularly Al and Shirley.
Efficiency
Many customers experienced long wait times and inefficient service, with reports of slow staff and malfunctioning equipment.
Packaging Policies
Numerous reviews mention issues with packaging requirements, where customers were forced to buy new boxes or materials despite having their own.
Positive Experiences
Despite the negative feedback, several customers highlighted positive interactions and efficient service from specific staff members, indicating potential improvements in service.
HH
Hemo
3 days ago
1.0
I am submitting this as a serious service concern rather than a routine complaint.
While the manager at this location was polite and courteous, he demonstrated a clear lack of competence in handling international shipping procedures. This is not a minor training gap — it reflects a fundamental deficiency at the management level.
International shipping requires precise knowledge of documentation, compliance requirements, customs declarations, and liability exposure. Providing inaccurate or uncertain guidance in these areas places customers at financial and regulatory risk.
I ultimately had to visit another FedEx location, where a significantly younger staff member resolved the same issue efficiently and correctly. The contrast in expertise was striking and raises concerns about oversight, training standards, and leadership accountability at this store.
Customers choose FedEx for reliability and professional expertise. When a manager lacks core operational knowledge, it undermines confidence in the brand.
I strongly urge corporate leadership to review this location’s management qualifications and training protocols to ensure service standards are being upheld.
MM
Musa Musayev
Feb 19, 2026
5.0
Great service at this FedEx location. Isaac helped me and was very professional, friendly, and patient. He took his time to make sure everything was done correctly and answered all my questions. The process was fast and easy. Really appreciate his help. Highly recommend this place!
XC
XD (Captain_XD)
Feb 13, 2026
1.0
Very poor attitudes to customer. Manager doesn’t want to help at all.
SG
Sakshi Gupta
Oct 29, 2025
5.0
Great service as always! Isaac in particular is very helpful.
JC
Julien Chen
Oct 22, 2025
1.0
Extremely bad experience. First time on FedEx store that the staff was pretending he knows all but none and insisted that it a paper gift needs to box but in fact no. Went to another FedEx store - was way well treated and the staff knows what and how to ship in a more economical manner and provided options for customer to choose and it was no box but a bubbled envelope.
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center offer?
FedEx Office Print & Ship Center offers printing, shipping, copying, digital printing, direct mail, signs and graphics, internet access, computer rental, fax services, passport photos, online notary, lamination, and binding services.
Where is FedEx Office Print & Ship Center located?
It is located at 2125 El Camino Real, Santa Clara, CA 95050, USA.
What are the operating hours of FedEx Office Print & Ship Center?
The center is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Which payment options are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I pick up my print orders in-store at FedEx Office Print & Ship Center?
Yes, in-store pickup is available for print orders.
Do you offer shipping services at FedEx Office Print & Ship Center?
Yes, the center provides FedEx shipping services including package pick ups and packaging.
What nearby dining options are available around FedEx Office Print & Ship Center?
Nearby restaurants include Burma Bistro (Asian fusion), Shahi Darbar Indian Cuisine, Rice Junky (Korean), Thaibodia (Thai), Mr. Chau's Chinese Fast Food, MexCal on Wheel Traditional Mexican Food Truck, Wings Dip BBQ Smokehouse, Iraklis Restaurant (Mediterranean and Halal), Just Burgers & Q, New Tandoori Cafe (Indian), and Tay Ho (Vietnamese).
Are there nearby places where customers can get personal care services?
Yes, nearby personal care options include El Camino Barbers (barber and beauty salon), Nails By Kathy (nail salon and spa), and CosmoProf (beauty and spa, hair supply store).
What other stores or services are near FedEx Office Print & Ship Center?
Nearby you can find Smart & Final (supermarket and bakery), Brooks Jewelers (jewelry and fashion accessories), Kelly-Moore Paints (paint and home decor), Western Union (money transfer services), SKECHERS Warehouse Outlet (shoe store), Carter's (children's clothing), and Animal Health Center (veterinarian and pet services).
How can I contact FedEx Office Print & Ship Center for inquiries or support?
You can call them at +1 408-244-5800 or email usa0288@fedex.com for assistance.
Are there any mobile apps available to use FedEx services?
Yes, the FedEx app is available on both Apple App Store and Google Play Store for convenient shipping and tracking.
Brand Certified Facts from FedEx Office Print & Ship Center
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Certified March 01, 2026Yext Knowledge Graph
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