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FedEx Office Print & Ship Center located at 2125 El Camino Real
Brand Certified

FedEx Office Print & Ship Center

4.2
(489 reviews)

Business Details

2125 El Camino Real, Santa Clara, CA
95050, United States
(408) 244-5800
https://local.fedex.com/en-us/ca/santa-clara/office-0288

About

Shipping ServiceCopy ShopOffice Supply StoreSign ShopBanner StorePackaging Supply StorePhoto LabFax ServiceComputer RentalVisa and Passport OfficeFedEx Office
FedEx Office in Santa Clara, CA provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.

Location

FedEx Office Print & Ship Center
2125 El Camino Real, Santa Clara, CA
95050, United States

Hours

Reviews

4.2
489 reviews
5 stars
370
4 stars
20
3 stars
9
2 stars
12
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with some praising helpful staff like Terri and Jake, while others report rude and unprofessional behavior from employees, particularly Al and Shirley.

Efficiency

Many customers experienced long wait times and inefficient service, with reports of slow staff and malfunctioning equipment.

Packaging Policies

Numerous reviews mention issues with packaging requirements, where customers were forced to buy new boxes or materials despite having their own.

Positive Experiences

Despite the negative feedback, several customers highlighted positive interactions and efficient service from specific staff members, indicating potential improvements in service.
  • HH
    Hemo
    3 days ago
    1.0
    I am submitting this as a serious service concern rather than a routine complaint. While the manager at this location was polite and courteous, he demonstrated a clear lack of competence in handling international shipping procedures. This is not a minor training gap — it reflects a fundamental deficiency at the management level. International shipping requires precise knowledge of documentation, compliance requirements, customs declarations, and liability exposure. Providing inaccurate or uncertain guidance in these areas places customers at financial and regulatory risk. I ultimately had to visit another FedEx location, where a significantly younger staff member resolved the same issue efficiently and correctly. The contrast in expertise was striking and raises concerns about oversight, training standards, and leadership accountability at this store. Customers choose FedEx for reliability and professional expertise. When a manager lacks core operational knowledge, it undermines confidence in the brand. I strongly urge corporate leadership to review this location’s management qualifications and training protocols to ensure service standards are being upheld.
  • MM
    Musa Musayev
    Feb 19, 2026
    5.0
    Great service at this FedEx location. Isaac helped me and was very professional, friendly, and patient. He took his time to make sure everything was done correctly and answered all my questions. The process was fast and easy. Really appreciate his help. Highly recommend this place!
  • XC
    XD (Captain_XD)
    Feb 13, 2026
    1.0
    Very poor attitudes to customer. Manager doesn’t want to help at all.
  • SG
    Sakshi Gupta
    Oct 29, 2025
    5.0
    Great service as always! Isaac in particular is very helpful.
  • JC
    Julien Chen
    Oct 22, 2025
    1.0
    Extremely bad experience. First time on FedEx store that the staff was pretending he knows all but none and insisted that it a paper gift needs to box but in fact no. Went to another FedEx store - was way well treated and the staff knows what and how to ship in a more economical manner and provided options for customer to choose and it was no box but a bubbled envelope.

Frequently Asked Questions About FedEx Office Print & Ship Center

What services does FedEx Office Print & Ship Center offer?

FedEx Office Print & Ship Center offers printing, shipping, copying, digital printing, direct mail, signs and graphics, internet access, computer rental, fax services, passport photos, online notary, lamination, and binding services.

Where is FedEx Office Print & Ship Center located?

It is located at 2125 El Camino Real, Santa Clara, CA 95050, USA.

Brand Certified Facts from FedEx Office Print & Ship Center

This information is certified by FedEx Office Print & Ship Center and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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