Business Details
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FedEx Office in Santa Clara, CA provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
FedEx Office Print & Ship Center
2125 El Camino Real, Santa Clara, CA
95050, United States
Hours
Reviews
2.8
148 reviews
5 stars
56
4 stars
10
3 stars
6
2 stars
7
1 star
69
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with some praising helpful staff like Terri and Jake, while others report rude and unprofessional behavior from employees, particularly Al and Shirley.
Efficiency
Many customers experienced long wait times and inefficient service, with reports of slow staff and malfunctioning equipment.
Packaging Policies
Numerous complaints about the store's strict packaging policies, with customers being forced to buy new boxes for shipments that were previously acceptable at other locations.
Positive Experiences
Despite negative reviews, several customers highlighted positive interactions and efficient service from specific employees, indicating some staff members are capable of providing excellent service.
Location Issues
Customers reported issues with the store's operating hours and accessibility, including early closures and unhelpful responses from staff.
- SGSakshi GuptaOct 29, 20255.0Great service as always! Isaac in particular is very helpful.
- JCJulien ChenOct 22, 20251.0Extremely bad experience. First time on FedEx store that the staff was pretending he knows all but none and insisted that it a paper gift needs to box but in fact no. Went to another FedEx store - was way well treated and the staff knows what and how to ship in a more economical manner and provided options for customer to choose and it was no box but a bubbled envelope.
- MHMichael HealyOct 2, 20251.0The manager was an absolute jerk who refused to do his job two days in a row. People in my class tried to get the same service as well on the same day and he was a jerk to them too. Go to Sunnyvale instead, the people are nice and much more helpful than him.
- LLLaurenSep 22, 20255.0I had the best customer experience at this location. Everyone was extremely kind and helpful. I left feeling better than I entered thanks to their patience and helpfulness.
- JCJoe CourtrightSep 10, 20255.0Pranav helped me ship a net switch and made the expierance fast and professional printing my prepaid label and taping the box at no cost --so refreshing to not be nickel and dimed for every step. This kind of service renews my faith in America not being a total ..... Thank you
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center offer?
FedEx Office Print & Ship Center offers printing, shipping, copying, digital printing, direct mail, signs and graphics, internet access, computer rental, fax services, passport photos, online notary, lamination, and binding services.
Where is FedEx Office Print & Ship Center located?
It is located at 2125 El Camino Real, Santa Clara, CA 95050, USA.
What are the operating hours of FedEx Office Print & Ship Center?
The center is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Which payment options are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I pick up my print orders in-store at FedEx Office Print & Ship Center?
Yes, in-store pickup is available for print orders.
Do you offer shipping services at FedEx Office Print & Ship Center?
Yes, the center provides FedEx shipping services including package pick ups and packaging.
What nearby dining options are available around FedEx Office Print & Ship Center?
Nearby restaurants include Burma Bistro (Asian fusion), Shahi Darbar Indian Cuisine, Rice Junky (Korean), Thaibodia (Thai), Mr. Chau's Chinese Fast Food, MexCal on Wheel Traditional Mexican Food Truck, Wings Dip BBQ Smokehouse, Iraklis Restaurant (Mediterranean and Halal), Just Burgers & Q, New Tandoori Cafe (Indian), and Tay Ho (Vietnamese).
Are there nearby places where customers can get personal care services?
Yes, nearby personal care options include El Camino Barbers (barber and beauty salon), Nails By Kathy (nail salon and spa), and CosmoProf (beauty and spa, hair supply store).
What other stores or services are near FedEx Office Print & Ship Center?
Nearby you can find Smart & Final (supermarket and bakery), Brooks Jewelers (jewelry and fashion accessories), Kelly-Moore Paints (paint and home decor), Western Union (money transfer services), SKECHERS Warehouse Outlet (shoe store), Carter's (children's clothing), and Animal Health Center (veterinarian and pet services).
How can I contact FedEx Office Print & Ship Center for inquiries or support?
You can call them at +1 408-244-5800 or email usa0288@fedex.com for assistance.
Are there any mobile apps available to use FedEx services?
Yes, the FedEx app is available on both Apple App Store and Google Play Store for convenient shipping and tracking.