United States Postal Service

2.3
138 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 130 S Patterson Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
130 S Patterson Ave, Santa Barbara, CA
93111, United States

Hours

Reviews

2.3
138 reviews
5 stars
35
4 stars
6
3 stars
7
2 stars
5
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, with instances of rudeness and unhelpfulness from staff.

Delivery Issues

Numerous complaints about packages being delivered late, to the wrong addresses, or not delivered at all.

Staff Friendliness

Some customers noted friendly and helpful staff, but experiences varied widely.

Communication Problems

Customers expressed frustration over the inability to reach the post office by phone, with many calls going unanswered.

Long Wait Times

Frequent mentions of long lines and slow service, particularly during busy periods.
  • DD
    Dddd Ddd
    Nov 16, 2025
    1.0
    Dropped off 4 Packages here and they were all stolen. Horrible
  • TG
    Tina G
    Nov 8, 2025
    5.0
    Always very nice to me good customer service
  • BS
    Brooks Sun
    Oct 7, 2025
    1.0
    Our mail that came through here was soiled and damaged and came in 2 weeks late
  • DM
    Denis Mog
    Jul 9, 2025
    5.0
    Service was pretty fast and employees are very nice and helpful
  • BL
    Blaine Lundt
    Sep 29, 2022
    5.0
    Andrew is an absolute legend! I arrived 10 minutes before closing and he stayed late to help me package and ship several packages. I had never shipped so many things at once and many of the items were bulky. The staff were extremely helpful in walking me through which boxes to use. Everyone was super kind! Cannot speak highly enough of the people who work here.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.