United States Postal Service

2.9
99 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 836 Anacapa St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
836 Anacapa St, Santa Barbara, CA
93102, United States

Hours

Reviews

2.9
99 reviews
5 stars
37
4 stars
7
3 stars
10
2 stars
4
1 star
41
  • DS
    Desi Small-Rodriguez
    4 days ago
    5.0
    Absolutely 5 star experience to get passports renewed for my kids. The woman who was working is not only efficient but incredibly friendly and I’m so glad that there are still federal employees like her who provide great customer service. I wish I remembered her name. We were in and out in 15 minutes as walk-ins. You can even get your photo done there if you need it for an extra fee. My dad later went and got his passport renewed, and he had the same speedy, friendly, and efficient service. Thank you!
  • NB
    Nathaniel Beardon
    Nov 10, 2025
    1.0
    Girl in her mid 20s with long black straight hair working on 11/10/25 was extremely rude and unhelpful and should have more respect for the people who she attends to. I was asking a simple question and telling her I was confused on the specific matter and She no tutored me multiple times and repeat the same thing when I clearly needed more help. She had such a rude tone in her voice and was not trying to be helpful at all for the specific situation I was referring to.
  • MK
    Morgan Kynoch
    Oct 31, 2025
    1.0
    Says that the self-service kiosk is open until 8:00pm but is not- the lobby and all doors are locked by 6:15pm. Saw an employee exiting the backside of the building and asked how to work the self-service kiosk, he responded “do you see the lobby door open?” And I responded “no” he just said “do you see the lobby doors open?!” And I said “they aren’t” then he said “exactly- come back tomorrow.” But the hours on the website are literally until 8:00pm. A disgrace and at least take pride in your work- if you say you are going to be open until a certain time then stay open until that time.
  • QK
    Qing Kasch
    Oct 12, 2025
    4.0
    I came here to apply a passport after I got my naturalization certification. The guy who was on duty was fast and very nice. Afterwards I went to the DMV to apply a Real ID and didn't realize they need the ORIGINAL copy of my naturalization certification. So I went back to the USPS and asked the guy to give me back my naturalization certification for an hour to apply the Real ID and he gave back to me, which is very nice of him. I don't like they got rid of all the seatings in the hall, and there's no bathroom.
  • HV
    Halle Victor
    Jul 15, 2025
    1.0
    Literally suck & never answer the phone

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.