The UPS Store

4.6
125 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0023 in Santa Barbara offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between State And Chapala Street On Anapamu.

Details

  • DeliveryNot available

Location

The UPS Store
27 West Anapamu St, Santa Barbara, CA
93101, United States

Hours

Reviews

4.6
125 reviews
5 stars
108
4 stars
5
3 stars
2
2 stars
0
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and professional, creating a welcoming atmosphere for customers.

Efficiency

Customers appreciate the quick service and efficient handling of tasks, with minimal wait times reported.

Cleanliness

The store is noted for being clean and well-organized, contributing to a positive customer experience.

Service Variety

The location offers a wide range of services, including shipping, notary, and printing, which customers find convenient.

Community Connection

Many reviews highlight the personal connections staff make with customers, treating them like family and fostering a sense of community.
  • OB
    Olivia Bray
    4 days ago
    5.0
    Always have the most lovely interactions with the staff here when I come in for service! They’ve always been extra helpful when I need additional assistance with a return. I also took passport renewal photos here in the summer and the process was quick and easy and photos were great quality. I love the friendly neighborhood vibe when I come in. Thanks guys!!
  • YR
    Yvonne Ramirez
    5 days ago
    5.0
    JD and his staff are very helpful, professional, and knowledgeable. I don’t have to worry about my packages if there ever is a problem I am contacted. I left FedEx to come to UPS and I am very happy here with JD! Even if a customer is in a bad mood, JD and his staff are very professional. This is the best store I’ve ever been to and I’ve been taking packages to be delivered for decades.
  • JB
    Jo-Anne B
    Nov 14, 2025
    5.0
    The guys who run this location are some of the nicest people you'll ever meet. They greet everyone with a genuine smile and are so helpful and knowledgeable. The mailbox rates are also very affordable. Highly recommend you use this location for all your shipping needs.
  • HB
    Helen B
    Nov 4, 2025
    5.0
    I have been a customer since I moved to Santa Barbara earlier this year. The service is incredible including greeting people when they arrive. I get notices when packages arrive, and someone else’s mail has never shown up in my mailbox. The staff is competent, knowledgeable, and pleasant. I highly recommend this UPS store.
  • PK
    Paula Katon
    Oct 29, 2025
    5.0
    The management and team at the UPS Store #0023 at 27 W Anapamu Street, in Santa Barbara, CA are always knowledgeable, helpful, and friendly. The staff has always been happy to help with shipping, copying, passport photos and notarizing services. This is a really safe, and very convenient place to have a mailbox in downtown Santa Barbara. The security of having a safe place to have my mail and packages delivered while I am at work means a great deal to me. The management and team at this UPS store definitely deserve 6 stars for their integrity and hard work, providing great customer service every day.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Santa Barbara offer?

The UPS Store provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.