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The UPS Store

4.7
(168 reviews)

Business Details

27 West Anapamu St, Santa Barbara, CA
93101, United States
(805) 962-0998

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0023 in Santa Barbara offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between State And Chapala Street On Anapamu.

Details

  • DeliveryNot available

Location

The UPS Store
27 West Anapamu St, Santa Barbara, CA
93101, United States

Hours

Reviews

4.7
168 reviews
5 stars
148
4 stars
6
3 stars
2
2 stars
0
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently provide exceptional, friendly, and efficient service, often remembering customers' names and creating a welcoming atmosphere.

Cleanliness and Organization

Customers appreciate the store's cleanliness and organization, noting that it enhances their overall experience.

Professionalism

The team is recognized for their professionalism and knowledge, handling various services like shipping, printing, and notary with expertise.

Community Engagement

The staff's genuine care for customers and their efforts to foster a friendly, neighborhood vibe are frequently highlighted.
  • MD
    Mamma Dukey
    1 day ago
    5.0
    Great guys at this location. Convenient location. Usually have both sides open to drop off which helps since you don’t have to wait 10 minutes if there’s a small line like other locations
  • CL
    Crystal Lomeli
    Feb 24, 2026
    5.0
    I always have a great experience at the downtown Santa Barbara UPS Store. The customer service here is truly exceptional! 🙌🏼 The staff remembers your name, which makes each visit feel personal and welcoming. They are highly knowledgeable and always ready to assist with any shipping or printing needs. What truly sets this location apart is the team’s great energy ✨ they’re friendly, upbeat, and even add a bit of humor to the experience.😆 Highly recommend this location if you want fast, dependable service with a personal touch! A+
  • GE
    Gr eg
    Feb 22, 2026
    1.0
    This is a horrible store with a horrible service. It is like you are stopping in a police station not customer service. The owner and the staff treat customers like if they are in a power trip. Long lines, excess requirements, poor service, etc. Asking you to stay outside while they are serving the next customer in line. Excuse me , i am customer too.
  • AG
    Andrew Guernsey
    Feb 16, 2026
    5.0
    Wow. With the customer service of a “mom and pop” small business combined with capabilities of a large corporation, this UPS location consistently sets the bar above all others. These guys will do anything in their power to help you print, process, send, and notarize quickly and efficiently. Recently, the owner stayed after hours to help me notarize a deed of trust that needed to be delivered ON the holiday weekend, so escrow could close on time. Handled without an appointment, the stakes were high and they single handedly saved me from huge penalties. Through out that process. I watched them handle a ridiculously entitled customer with patience. Treat these guys with basic respect and they’ll go above and beyond to do anything within their power to help you.
  • TK
    Taylor Kerr
    Feb 15, 2026
    5.0
    The absolute best customer service! Every staff member is friendly, welcoming, and genuinely cares. They remember your name, ask how you’re doing, and even keep up with what’s going on in your life. Picking up packages used to feel like a chore, but now it’s actually something I look forward to. So grateful for this team!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Santa Barbara offer?

The UPS Store provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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