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Brand Certified

United States Postal Service

3.6
(218 reviews)

Business Details

3101 W Sunflower Ave, Santa Ana, CA
92799, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3101 W Sunflower Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3101 W Sunflower Ave, Santa Ana, CA
92799, United States

Hours

Monday7:00 AM - 7:00 PM
Tuesday7:00 AM - 7:00 PM
Wednesday7:00 AM - 7:00 PM
Thursday7:00 AM - 7:00 PM
Friday7:00 AM - 7:00 PM
Saturday8:30 AM - 3:00 PM
SundayClosed

Reviews

3.6
218 reviews
5 stars
122
4 stars
25
3 stars
3
2 stars
1
1 star
67
  • VC
    Vanessa Chavez
    2 days ago
    1.0
    I had a very disappointing experience with this office. The customer service was among the worst I’ve encountered. A staff member named Carolyn was dismissive, mocked me, and made me feel uncomfortable when I was simply trying to ask questions and get guidance. Instead of being helpful or professional, her tone of voice came across as rude and condescending. I did not feel respected or valued as a customer. I would strongly encourage the office to invest in customer service training, as no one seeking help should be treated this way. I also believe she has gotten away treating people this way as she fell very comfortable yelling at me, "You don't tell me what to do!!! Action required immediately
  • AE
    amr Elnady
    Mar 11, 2026
    1.0
    Very bad customer service
  • JL
    Jessie Lacasse
    Feb 10, 2026
    5.0
    I had a great experience at this USPS location thanks to Geovani (I hope I’m spelling his name right). He was extremely helpful, patient, and professional. I came in needing help with mailing something internationally and he walked me through everything step-by-step and made the whole process easy. Honestly, he helped me out big time and I really appreciate it. USPS needs more employees like him. Thank you again, Geovani!
  • SM
    Santana Mendoza
    Jan 26, 2026
    1.0
    The Asian Lady Is Super Rude Very Unprofessional
  • JR
    Jake Rowland
    Jan 20, 2026
    4.0
    Super convenient for dropping off bulk mail and usually pretty quick. Makes things easy when you have a lot to send out. Some of the clerks aren’t always easy to work with, but it’s still a solid spot to get in and out without much hassle.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 05, 2026Yext Knowledge Graph
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