Brand Certified
United States Postal Service
2.6(170 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
2201 N Grand Ave, Santa Ana, CA
92711, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2201 N Grand Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.6
170 reviews
5 stars
57
4 stars
9
3 stars
8
2 stars
6
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor and rude service from staff, with specific mentions of unprofessional behavior and lack of assistance.
Long Wait Times
Customers frequently experienced long wait times, especially during peak hours, with complaints about insufficient staffing.
Package Issues
Numerous reviews highlighted problems with package handling, including lost packages and theft, leading to significant customer frustration.
Staff Efficiency
While some staff members were praised for their helpfulness and efficiency, others were criticized for being slow and unhelpful.
Facility Management
Customers expressed dissatisfaction with the management of the facility, citing issues such as incorrect hours posted online and poor organization.
- CWchristian woodsonFeb 7, 20261.0The line went out the door and the dropbox was locked. For some reason. I got here at 2:30 and I couldn’t open the box at all to put my package in it. And it looked like there was only one dude working behind the counter and about 20 people in front of me.
- VSValeria SalasFeb 7, 20261.0Pésimo servicio hay mucha gente y solo una persona para atender ya que la otra persona que estaba se fue, aunque era la fila muy larga
- AAAC/DCJan 25, 20264.0Maintenance on road within parking lot, causing parking/driving issues.
- DPDavid PinoJan 24, 20261.0The lady told me to go to another postal office rolled her eyes and told me bye she's old and wears glasses im never coming here again so disrespectful
- SSsam aka sam stoneJan 8, 20261.0If you make a passport appt around lunchtime, expect to wait even if you’re 10 minutes early. Their team is not coordinated taking lunches. Why even offer appt times between 12-1pm if you know your two clerks will need to step off? I came in at 11:50 and waited until 12:40. A family who walked in after I arrived was told to come in at 2pm for walk in hours by one of the cashiers. 10 minutes later the clerk came back from lunch… they’re incredibly disrespectful of peoples time.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 2201 N Grand Ave?
You can send mail and ship packages, purchase money orders, get Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time U.S. passport applications and many locations also provide passport photo services. Be sure to complete and print your application form before visiting.
Do I need an appointment for passport services at this location?
You generally need to schedule an appointment using the USPS online scheduler for passport services, though limited walk-in hours may be available at select locations.
What are the hours of operation for this Post Office?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM, Saturdays from 9:00 AM to 3:00 PM, and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search for and reserve PO Boxes online quickly and securely at the USPS website, then complete your setup in person at the Post Office.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary by location. Check with this Post Office for specific lobby hours.
Are there nearby gas stations where I can fuel up before or after visiting the Post Office?
Yes, nearby gas stations include Grand Gas and Mini Mart, Mobil, and O.C. Gas, which also has a convenience store for quick purchases.
What legal or educational institutions are near the United States Postal Service that I could visit?
Close by are Trinity Law School and the Christian Legal Aid Foundation if you need legal services or educational programs.
Are there any nearby places for community or religious activities near the Post Office?
Yes, several religious organizations and churches such as Vietnamese Alliance Church of Orange and Santa Ana United Methodist Church are nearby for community engagement.
How can nearby transportation or rental services assist me when visiting the Post Office?
U-Haul Neighborhood Dealer nearby offers truck rentals which might be useful for shipping or moving needs associated with your postal shipments.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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