Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 3101 W Sunflower Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
3.6
208 reviews
5 stars
115
4 stars
24
3 stars3
2 stars2
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude and unhelpful staff members, leading to a negative overall experience for many customers.
Staff Competence
Several customers expressed frustration with the incompetence of staff, citing issues with package handling and lack of assistance during transactions.
Long Wait Times
Many customers reported long lines and slow service, often due to insufficient staff available to handle the volume of customers.
Mixed Experiences
While some customers praised specific staff members for their helpfulness and professionalism, others had significantly negative experiences, indicating inconsistency in service quality.
Facility Issues
Complaints were made about the physical conditions of the location, including inadequate lighting and temperature control, which affected customer comfort.
- FFFarnia FarazNov 6, 20255.0The employees were extremely professional, polite, and very helpful. The office was clean, organized, and had a pleasant atmosphere.
- ACAnaliese CamilleNov 6, 20252.0The Asian lady who works here is the worst. So rude and nasty to customers. It looks like they’re getting some new people in though.
- DRDayana RativaOct 31, 20251.0Pésimo servicio, se pagó por un envío exprés donde dijeron que llegaría a colombia en 5 días, pasaron 10 días y no dan razón del paquete, dicen que no saben quién lo recibe en colombia, no tienen control de los paquetes que envían, no dan razón si cobraron mucho dinero y al final el paquete no ha llegado después de 10 días, son muy deshonestos debieron decir que no llegaría en el tiempo que era y no cobrar de más por algo que no era verdad. Y aún así no dan razón de que empresa tiene el paquete en colombia, definitivamente no los recomiendo por nada.
- AMAlejandra MoraOct 13, 20251.0Its not open yet and self service is not working either.
- SYSandy YangSep 8, 20251.0Extremely rude staff member Liz. She refused to provide a receipt, talked loudly over me, and said word for word "I don't care what you need. Take your packages somewhere else". I simply asked for a receipt. Only the receipt from the counter displays the package weight, receipts from the self service kiosk do not. She reached over the counter and tried to block me from using the screen. Threw the receipt at me and told me to take my packages "somewhere else". Where are we supposed to take USPS packages other than... USPS?
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 3101 W Sunflower Ave?
You can send mail, ship packages, get money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a passport at this USPS location?
Yes, you can submit first-time passport applications and usually have your passport photo taken here by appointment.
Is an appointment required for passport services?
Most passport services require scheduling an appointment online, though limited walk-in hours are available at select locations.
What are the operating hours of the USPS at 3101 W Sunflower Ave?
The Post Office is open Monday to Friday from 7:00 AM to 7:00 PM, Saturdays from 8:30 AM to 3:00 PM, and closed on Sundays.
How can I get a PO Box at this location?
You can apply online or in person using two valid IDs. To begin online, visit the USPS PO Box management website.
Are PO Boxes accessible after hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary, so check with this Post Office for specifics.
What is the fee for a passport photo at this location?
The current fee for a passport photo is $15.
How do nearby places like Red Robin Gourmet Burgers and Brews and Lakeside Cafe benefit customers visiting this USPS location?
Customers can enjoy meals or refreshments at Red Robin Gourmet Burgers and Brews or Lakeside Cafe before or after visiting the Post Office, making errands more convenient and enjoyable.
Is there nearby public transit or banking facilities near the USPS on W Sunflower Ave?
Eagle Community Credit Union with banking services and ATMs is nearby, offering convenient financial services alongside your postal needs.
What local businesses near the USPS facility might assist with related services like printing or packaging?
Sonsern Screenprinting provides screen printing and printing services nearby, and various packaging supplies are available in the area to support your shipping needs.