United States Postal Service

2.4
71 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 615 N Bush St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
615 N Bush St, Santa Ana, CA
92702, United States

Hours

Reviews

2.4
71 reviews
5 stars
18
4 stars
6
3 stars
2
2 stars
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1 star
42
  • JM
    Jessica Menjivar
    Oct 2, 2025
    5.0
    I didn’t asked for their names BUT they are so KIND and helpful! The lady who helped me with my passport and kiddos was so nice and flexible to answer my questions.
  • MI
    Manuel Ibarra
    Aug 9, 2025
    1.0
    They really need to keep at least on Saturday's the PO BOX open like they did before very important 🙄
  • KK
    Kendra Key
    Aug 4, 2025
    1.0
    This place is extremely slow. Only one clerk working and she doesn't even address the people who are waiting. Very rude and lack of customer service on her part. They need more clerks or add the self help postage machine. I don't even want to give this place a star. Do better. Extremely slow beyond words. People started leaving because the wait is so bad.
  • JM
    Julieta Martineau
    Jan 7, 2020
    1.0
    They never picked up my calls. I called several times, at different times of the day, waited longer than the estimated time they said I was supposed to wait... don’t even bother to call them
  • TY
    Tony Yusico
    Apr 8, 2016
    1.0
    Their service is terrible.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.