The UPS Store

3.5
77 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4965 in Santa Ana offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of 4th St & Tustin Ave.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
2321 E 4th St, Santa Ana, CA
92705, United States

Hours

Reviews

3.5
77 reviews
5 stars
40
4 stars
9
3 stars
0
2 stars
2
1 star
26
  • AP
    Anar Patel
    Jul 9, 2025
    1.0
    Edited: like the owner mentioned that each UPS has its own rules and pricing dictated by the owners, this particular location is the worst as they basically charge you for every small thing which is normally at no charge at other locations. AVOID IT AT ALL COSTS!! This is hands down the worst UPS Store I’ve ever been to. Unlike every other UPS location I’ve used, this one charges for absolutely everything, no matter how small or standard the service is. Things that are normally free elsewhere—like taping a box, printing a label you already paid for, or minor help at the counter—come with an added fee here. It honestly feels like they look for every possible excuse to nickel-and-dime customers. It’s frustrating and completely out of step with what you’d expect from a national chain like UPS. Do yourself a favor and go to literally any other UPS Store nearby. There are better-run locations that won’t gouge you for basic services.
  • JR
    Jody J Reeves
    Jul 8, 2025
    5.0
    Quick and easy. The staff are attentive and greet you with a smile.
  • RD
    ryan day
    Jun 7, 2025
    1.0
    Called in to ask price went in 5 mins later and got diffrent price terrible costmer service :/
  • LC
    Laura Can
    Oct 28, 2024
    1.0
    Bad they wouldn’t tape up my box and I forgot my wallet so I couldn’t buy tape Never coming again it was just on my way my regular store is better
  • CS
    Cassandra “Cass” Smith
    Aug 1, 2017
    4.0
    Friendly and professional..both times that hubby and I have visited.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Santa Ana offer?

The UPS Store #4965 in Santa Ana offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.