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The UPS Store #4965 in Santa Ana offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of 4th St & Tustin Ave.
Edited: like the owner mentioned that each UPS has its own rules and pricing dictated by the owners, this particular location is the worst as they basically charge you for every small thing which is normally at no charge at other locations. AVOID IT AT ALL COSTS!!
This is hands down the worst UPS Store I’ve ever been to. Unlike every other UPS location I’ve used, this one charges for absolutely everything, no matter how small or standard the service is. Things that are normally free elsewhere—like taping a box, printing a label you already paid for, or minor help at the counter—come with an added fee here.
It honestly feels like they look for every possible excuse to nickel-and-dime customers. It’s frustrating and completely out of step with what you’d expect from a national chain like UPS.
Do yourself a favor and go to literally any other UPS Store nearby. There are better-run locations that won’t gouge you for basic services.
JR
Jody J Reeves
Jul 8, 2025
5.0
Quick and easy. The staff are attentive and greet you with a smile.
RD
ryan day
Jun 7, 2025
1.0
Called in to ask price went in 5 mins later and got diffrent price terrible costmer service :/
LC
Laura Can
Oct 28, 2024
1.0
Bad they wouldn’t tape up my box and I forgot my wallet so I couldn’t buy tape
Never coming again it was just on my way my regular store is better
CS
Cassandra “Cass” Smith
Aug 1, 2017
4.0
Friendly and professional..both times that hubby and I have visited.
Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Santa Ana offer?
The UPS Store #4965 in Santa Ana offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the regular business hours for The UPS Store #4965?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Is The UPS Store #4965 open on holidays?
The store is closed on certain holidays like Thanksgiving Day (Nov 27), Christmas Day (Dec 25), New Year's Eve (Dec 31), New Year's Day (Jan 1), and Martin Luther King Jr. Day (Jan 19), but open on others such as Veterans Day (Nov 11) and the day after Thanksgiving (Nov 28).
What payment options are accepted at The UPS Store in Santa Ana?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store offer any special deals or coupons?
Yes, you can save big with their special offers and coupons available details on their website.
Are there language services available at The UPS Store?
Yes, the store provides services in Korean and Spanish.
How can I contact The UPS Store #4965?
You can reach them by phone at +1 714-569-6200 or email at store4965@theupsstore.com.
Which nearby eateries can customers visit before or after their appointment at The UPS Store?
Customers can visit nearby Subway, Country Cafe, or Grub Organic for fast food, sandwiches, or cafe options near The UPS Store.
Are there any beauty or spa services close to The UPS Store Santa Ana?
Yes, Finest Nails & Spa and Green Tidings are nearby places where customers can enjoy nail and spa services.
What nearby business services might complement a visit to The UPS Store?
Nearby professional services include Seven Star Security Services for security needs, Just Appraisals and Relar for real estate assistance, and Gigantic Software for software development and internet services.