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Your small business is anything but small. That's why you need a print partner you can count on. Discover a team of Print Advisors at our Santa Ana, CA store ready to help you bring your big ideas to life.
The Staples crew was very helpful. I plan on going back so they can assist me in shredding documents.
AF
April May Fortes
Sep 25, 2025
5.0
So easy, fast and quality work.
PM
Pennie Mack
Aug 9, 2025
2.0
I visited the Staples office superstore on 17th Street in Santa Ana with high hopes while preparing for a kids' event. I needed to make flyers and was initially excited to get started. Unfortunately, my experience took a turn for the worse due to the service I received from an employee named Francisco in printing services
From the moment I approached him for help, he was rude and had a noticeable attitude. Despite this, I needed the flyers, so I tried to overlook his behavior. When I inquired about the bathroom, he directed me to the back but failed to mention that I would need a code to access it. After walking all the way back there, I had to return to ask him for the code, which felt like an unnecessary inconvenience.‼️
When I asked why he didn't provide the code initially, he told me it was because someone was already inside. I found this confusing since there are two bathrooms back there. I ended up making two trips just to use the restroom, which added to my frustration.
His response to my concerns was dismissive, claiming that the other bathroom was for employees, even though I was able to use the same code to access it. This inconsistency in his explanation felt like a lack of honesty.
Overall, I left feeling unwelcome and disrespected after spending my money. I believe it's crucial for companies to hire employees who treat customers with respect and courtesy. Unfortunately, my interaction with Francisco has led me to decide that I will not be using this Staples for any of my future" Business" activities. shame on you Francisco . This review does not reflect on any other Staples,or it's employees Just this store 😢
LS
Lilly Sanchez
Oct 3, 2024
2.0
The staff that is there after 6 p.m. is not the friendliest, poor customer service!
Frequently Asked Questions About Staples Print & Marketing Services
What types of print and marketing services does Staples Print & Marketing Services in Santa Ana offer?
Staples Print & Marketing Services offers high-quality print and marketing services including business cards, posters, banners, and signs.
What are the store hours for Staples Print & Marketing Services in Santa Ana?
The store is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does Staples Print & Marketing Services offer pickup and delivery options?
Yes, they offer in-store pickup, curbside pickup, delivery, and same-day delivery services.
What payment options are accepted at Staples Print & Marketing Services?
They accept American Express, Android Pay, Apple Pay, check, Discover, Mastercard, and Visa.
Is free Wi-Fi available at Staples Print & Marketing Services?
Yes, free Wi-Fi is available for customers in-store.
Do I need to make an appointment to use the print services at Staples in Santa Ana?
No, appointments are not required to use their print and marketing services.
Where is Staples Print & Marketing Services located?
It is located at 2120 East 17th St., Santa Ana, CA 92705, United States.
Which nearby places could I visit before or after using Staples Print & Marketing Services?
You can visit nearby places such as Burger King for a quick meal, Albertsons supermarket for grocery shopping, or the PetSmart for pet supplies and grooming.
Are there any nearby courier or delivery services close to Staples Print & Marketing Services?
Yes, there is a UPS Access Point location and a UPS Alliance Shipping Partner nearby, which can be useful for shipping and package pickup needs.
Can I combine a visit to Staples Print & Marketing Services with shopping at nearby stores?
Absolutely, nearby stores include Ross Dress for Less for clothing and footwear, RadioShack for electronics, and GNC Live Well for vitamins and supplements.