Primo Water Exchange

1.0
1 review

About

Water Cooler Supplier
Easy to use and conveniently located inside Home Depot #6680. Our self-serve refill water station provides fresh filtered drinking water in 1, 3 or 5-gallons.

Location

Primo Water Exchange
1750 E Edinger Ave, Santa Ana, CA
92705, United States

Reviews

1.0
1 reviews
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  • AH
    Alexandra Hernandez
    Sep 26, 2025
    1.0
    I signed up for Primo Water Delivery and my first order went smoothly, but everything after that has been a complete nightmare. Every scheduled delivery after my initial one was pushed off with no explanation, no matter how far in advance I scheduled. Customer service is useless — they never seem to know why orders keep getting delayed, and they offer no real solution when you’re left without water despite paying in advance. To make things worse, even after cancelling my service, I continue to be billed. My credit card is still being charged, and I can’t get a clear answer or resolution on why they’re keeping my information on file. Extremely frustrating and unprofessional experience. I would not recommend Primo to anyone.

Frequently Asked Questions About Primo Water Exchange

What are the main services offered by Primo Water Exchange at 1750 E Edinger Ave?

Primo Water Exchange offers self-serve water refill services for 1, 3, or 5-gallon containers, providing fresh filtered drinking water.

Where is Primo Water Exchange located?

Primo Water Exchange is located inside Home Depot #6680 at 1750 E Edinger Ave, Santa Ana, CA 92705.