Easy to use and conveniently located inside Home Depot #6680. Our self-serve refill water station provides fresh filtered drinking water in 1, 3 or 5-gallons.
I signed up for Primo Water Delivery and my first order went smoothly, but everything after that has been a complete nightmare. Every scheduled delivery after my initial one was pushed off with no explanation, no matter how far in advance I scheduled. Customer service is useless — they never seem to know why orders keep getting delayed, and they offer no real solution when you’re left without water despite paying in advance.
To make things worse, even after cancelling my service, I continue to be billed. My credit card is still being charged, and I can’t get a clear answer or resolution on why they’re keeping my information on file. Extremely frustrating and unprofessional experience. I would not recommend Primo to anyone.
Frequently Asked Questions About Primo Water Exchange
What are the main services offered by Primo Water Exchange at 1750 E Edinger Ave?
Primo Water Exchange offers self-serve water refill services for 1, 3, or 5-gallon containers, providing fresh filtered drinking water.
Where is Primo Water Exchange located?
Primo Water Exchange is located inside Home Depot #6680 at 1750 E Edinger Ave, Santa Ana, CA 92705.
What are the payment options available at Primo Water Exchange?
You can pay using American Express, Apple Pay, Cash, MasterCard, or Visa at Primo Water Exchange.
What are the operating hours for Primo Water Exchange?
The water refill station follows the retailer location hours of Home Depot #6680.
What languages are spoken at Primo Water Exchange?
Primo Water Exchange provides services in both English and Spanish.
How can I contact Primo Water Exchange?
You can contact Primo Water Exchange by phone at +1 844-237-7466 or email at social@primowater.com.
Are refillable water bottles and jugs available for purchase at Primo Water Exchange?
Yes, they provide reusable water bottles and empty jugs for refill at the station.
What nearby services can I access when visiting Primo Water Exchange?
While visiting Primo Water Exchange inside Home Depot, you can also access the Tool & Truck Rental, Home Services, and Compact Power Equipment Rental available at The Home Depot location.
Are there dining options near Primo Water Exchange?
Yes, nearby dining options include Jack in the Box, El Pollo Loco, and IHOP where you can grab a meal before or after your visit.
What fitness and recreational facilities are nearby Primo Water Exchange?
Planet Fitness is a nearby gym and sports recreation venue for customers interested in fitness activities near Primo Water Exchange.