DHL Express Service Point Santa Ana

4.5
606 reviews

About

Shipping ServiceLogistics ServiceMailing ServiceCourier ServiceDHL USA
The DHL Express Service Point at South of Railroad Tracks in Santa Ana offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally.  For more information and DHL Promo Codes to help you save on every shipment, visit our store today.

Details

  • Wheelchair accessible entranceAvailable

Location

DHL Express Service Point Santa Ana
3232 South Fairview Street, Santa Ana, CA
92704, United States

Hours

Reviews

4.5
606 reviews
5 stars
513
4 stars
19
3 stars
12
2 stars
2
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Leslie and Danny, for their helpfulness, professionalism, and friendly demeanor.

Service Issues

Several reviews highlighted problems with package delivery, including delays and poor communication from customer service.

Mixed Experiences

While many customers had positive experiences, some reported rude service and significant issues with package handling.

Cleanliness and Efficiency

Customers noted that the location was clean and the shipping process was generally efficient.
  • KN
    Krissy Nguyen
    4 days ago
    5.0
    I love Theresa, she is 👍service, thanks
  • LY
    Lambis Yiannikouros
    Dec 29, 2025
    1.0
    Bad service and manager was rude
  • SA
    Spear America
    Dec 29, 2025
    1.0
    We have been shipping spearguns worldwide for the last 18 years. These people simple refuse to understand the rules. We have been using DHL occasionally but the specific manager simply not only has no knowledge of the subject , also refuses to get educated and learn the rules. I had to drive for another hour to go to a different location in order to send my speargun. No more DHL for us. Bad service all around.
  • PS
    Pqloma Sifi
    Dec 18, 2025
    1.0
    Porquería de paquetería tiene mi paquete retenido con ellos desde el miércoles y no me lo quieren entregar me hicieron pagar impuestos los pagué y no me quería entregar el paquete
  • JJ
    Jack
    Nov 24, 2025
    1.0
    I'm honestly really annoyed. I had to put in a change of address for my package, and the website redirects me to the page letting me do so. I fill it out and sent it. I get a confirmation email. On the "day" my package was supposed to be delivered, I get an email, saying the shipping was stalled because it couldn't be delivered to the first address. DHL just completely just ignored my request from the website. Now my shipment is effectively late by 2 days. I had to call for an actual person to actually make them do the change. Was charged an arm and a leg for shipment/fees and they couldn't be bothered to their jobs. Now I have to shift my schedule on my only day off around to wait for a package that was supposed to be delivered way earlier. Really, REALLY not happy with this.

Frequently Asked Questions About DHL Express Service Point Santa Ana

What international shipping services are offered at DHL Express Service Point Santa Ana?

DHL Express Service Point Santa Ana offers international shipping services with next day shipping and delivery options for personal or business needs.

What are the operating hours of DHL Express Service Point Santa Ana?

The service point is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.