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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 440 W San Ysidro Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
440 W San Ysidro Blvd, San Ysidro, CA
92173, United States
Hours
Reviews
2.6
202 reviews
5 stars
69
4 stars
8
3 stars
5
2 stars
8
1 star
112
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, dismissive, and unhelpful.
Staffing Issues
Many customers noted that the location is often understaffed, leading to long wait times and inefficient service.
Package Handling
Frequent complaints about lost packages and misdelivered mail were reported, indicating a lack of reliability in package handling.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, the overall sentiment leaned heavily towards dissatisfaction.
- JCJose CuevasDec 15, 20251.0I visited today to deliver some letters and left feeling frustrated. The line was extremely long, yet only two people were working. When I asked the employee on the left for a pen to correct a minor mistake, she initially did not respond. When she did, it was with clear irritation and no willingness to help. Customer service should be respectful, and unfortunately, that was not the case today.
- JCJose Luis CuevasDec 15, 20251.0Today’s visit was very disappointing. There was a very long line with only two employees working, which showed poor staffing and organization. Additionally, when I asked for a pen to fix a small error on my letter, the woman on the left ignored me at first. When she finally responded, her attitude was cold and dismissive, and she did not even make eye contact. This level of customer service is unacceptable and unprofessional.
- JCJL CDec 15, 20251.0Today I went to deliver some letters and the experience was extremely frustrating. First, there was an enormous line with only two employees working, which caused unnecessary delays and poor organization. Second, when I asked to borrow a pen to correct a small mistake on my letter, the woman who is always positioned on the left side did not respond at all at first. When she finally did, it was with clear annoyance, without even looking at me, and with an attitude as if she were doing me a personal favor instead of simply providing basic customer service. The lack of courtesy, professionalism, and empathy was very disappointing. This was, without a doubt, one of the worst customer service experiences I’ve had. Basic respect and willingness to help should not be optional.
- CACesar AlvaradoNov 6, 20251.0+30 años teniendo la caja y siempre hay problemas. Siempre pierden paquetería y ahora si se la volaron, recogí mis paquetes, una caja venía abierta y la otra pérdida. Si estás buscando donde recibir correspondencia, busca otro lugar. Te vas a arrepentir.
- MCMacey ChaviraOct 28, 20251.0Every time I have mail or a package being delivered it’s always something with this place. I’ve had packages that have been delivered with pictures and they’re unable to find, I’ve gone to pick up window and had them look for a package not even for a minute then pop up and say we can’t find it, I’ve had so much mail in my PO Box that doesn’t even belong to me. I’ve been told to use the app to notify me when my stuff is delivered then I was told that the app isn’t accurate ?? Does the app work or not. the app doesn’t even show tracking or anything neither does the website, they say to show usps tracking, but you don’t even provide it ?😂 I’ve had mail that has been there since 10/21/25 (according to the app that some of the employees say works but other employees say it doesn’t) today is 10/28/25 I’ve gone everyday to check my PO Box, 7 days already (it’s just an envelope, nothing big) and nothing is there. They say they’re backed up and short staffed all the time. Now I have to wait until the post office decides to catch up and get more staff for me to get my mail? Crazy. At least I’m receiving random people’s mail on time tho right? 😂
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 440 W San Ysidro Blvd offer?
This Post Office provides mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and most can take your passport photo, but you need to complete and print the form before applying.
Do I need an appointment to get passport services here?
Most passport services require an appointment made through the online scheduler, with limited walk-in hours available at select locations.
What are the operating hours of this USPS location?
Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 8:30 AM to 12:00 PM, and closed on Sundays.
Can I rent a PO Box online and access it after hours at this location?
Yes, you can reserve a PO Box online and this location typically offers 24/7 lobby access to PO Boxes, though hours may vary.
What is the cost of getting a passport photo at this Post Office?
The fee for a passport photo at USPS is $15.
Where can I find nearby financial services when visiting the Post Office?
Nearby financial services include Jesus Gurrola | Professional Mortgage Associates and Banc of California, helpful for mortgage or banking needs.
Are there nearby places to eat or relax after visiting the Post Office?
Yes, you can visit Yum Yum Donuts for coffee and snacks, El Jalapeño Taco Shop for tacos, or Robertaco's for Mexican cuisine nearby.
What educational institutions are near the United States Postal Service at San Ysidro?
Southwestern Community College and SWC Higher Education Center at San Ysidro are local colleges nearby, great if you need to visit for educational purposes.
How can nearby transit or landmarks assist me when visiting this Post Office?
Nearby landmarks like the San Ysidro Senior Village and services such as LibertyX Bitcoin ATM can provide orientation and convenience when visiting the Post Office.