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Visit your local Post Office™ at 12935 Alcosta Blvd! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.
Numerous reviews highlight rude and unhelpful staff, with many customers expressing frustration over poor interactions and lack of assistance.
Delivery Issues
Frequent complaints about lost packages, misdelivered mail, and unreliable delivery services, leading to significant customer dissatisfaction.
Passport Services
Consistently negative feedback regarding passport application processes, with reports of rude staff and poor communication.
Efficiency
While some customers noted quick service during off-peak hours, many others reported long wait times and inefficient handling of tasks.
Staff Competence
Several reviews indicate a lack of training and knowledge among staff, resulting in mistakes and customer frustration.
AA
Ayan Azmat
Nov 17, 2025
5.0
Went here for a passport appointment and the staff was incredibly kind and patient, especially with kids
WW
Wilson Wu
Oct 25, 2025
1.0
They need better postman. Many time my package is marked as delivered to my mailbox , however, none come to my house for delivery. Some time the package is delivery another day. Obvious the postman scan as the delivered before he leave post office , and actually postman never delivery or delivered at another day. That is fraud. I have lost lots of package , hope to change the postman. Holiday is coming and need honest postman to prevent package lost.
LM
Lincoln McGrath
Oct 6, 2025
5.0
Have mailed numerous letters here priority and express, never had an issue. Great employees.If you have issues here you should examine your own attitude and patience.
AD
A D
Aug 2, 2025
5.0
Self-service kiosk is open after hours.
HB
Hunni Bee
Jul 31, 2025
1.0
My office is right down the road from this post office. My packages almost NEVER make it to my office suite because the carrier does not feel like taking the elevator to the 3rd floor, so they just mark it “undeliverable” or “no such number”Seriously!? How difficult is it to read and locate a SUITE NUMBER?? Please use UPS for ALL your needs, at least they have the courtesy to contact you if they can’t find your suite. You cannot even get a live competent person on the phone in San Ramon. It’s absolutely ridiculous!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 12935 Alcosta Blvd?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at the San Ramon USPS?
Most passport services require scheduling an appointment online, although limited walk-in hours may be available at select locations.
What are the hours of operation for the USPS at 12935 Alcosta Blvd?
Monday through Friday, it's open from 8:30 AM to 5:00 PM. Saturday hours are 9:00 AM to 2:00 PM. The office is closed on Sundays.
How do I reserve a PO Box at the San Ramon Post Office?
You can search and reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm, then complete your setup in person at the Post Office.
Is there 24/7 access to PO Boxes at this USPS location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours can vary, so check with this local office for exact times.
What nearby places can customers visit around the San Ramon USPS?
Nearby places include local businesses such as iWebHQ (advertising agency), Savouries & Sweets for Catered Affairs (caterer and restaurant), and San Ramon FC (sports club and gym) which can be convenient to visit before or after your USPS appointment.
Are there other postal services nearby the USPS at Alcosta Blvd?
Yes, nearby postal centers include the San Ramon Post Office 94583 and US Post Office, providing additional options for mailing and freight services.
How can the nearby San Ramon Presbyterian Church be relevant when visiting the USPS?
Visitors might attend services or community events at the nearby San Ramon Presbyterian Church either before or after visiting the Post Office, making it a convenient location for combined errands or visits.
Does the USPS location offer job opportunities and where can I learn more?
Yes, USPS is actively recruiting for various positions including delivery and processing roles. You can learn more and apply at their careers website linked in the featured message.