The UPS Store

4.8
219 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3035 in San Ramon offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Diablo Plaza San Ramon Vly Blvd & Crow Canyon Rd. Next To Taco Bell And Near Bev Mo And Chipotle.

Details

  • DeliveryNot available

Location

The UPS Store
2415 San Ramon Valley Blvd, San Ramon, CA
94583, United States

Hours

Reviews

4.8
219 reviews
5 stars
206
4 stars
4
3 stars
0
2 stars
1
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and efficient, with many highlighting exceptional service from specific employees.

Efficiency

Many reviews noted the quick and efficient service provided, with customers appreciating the minimal wait times and prompt assistance.

Store Environment

The store is described as welcoming and warm, with a personal touch from the owner and staff, creating a positive atmosphere for customers.

Professionalism

Customers frequently mentioned the professionalism of the staff, noting their knowledge and ability to handle various shipping and notary needs effectively.

Mixed Experiences

While most feedback was positive, a few customers reported unhelpful interactions with specific staff members, indicating inconsistency in service quality.
  • BM
    Bonnie Mende
    Nov 20, 2025
    1.0
    Male person at the front desk on November 20 at 11:15 in the morning was not helpful. I was making a return which I had never done before. He said I had to go home and print out something which was not what the site had said all I needed to do was finish the process and then he could scan a barcode on my phoneand then do the whole thing from the UPS store however, he should know this and he should’ve given me a little more help than just saying I was wrong and I needed to go print out something which, of course in the end it ended up that I was right Too bad that guy was not kind or helpful
  • MC
    Manuel Chang
    Nov 16, 2025
    5.0
    Most of the time, we get assistance from the Store Owner himself; even though he's a very busy man. His customer service skills are exceptional, and the same goes for the staff. My sister and I have been customers at the Store for 10+ years. We are very happy to know Dev (Store Owner) personally.
  • WS
    Wittawat Sangrat
    Sep 30, 2025
    2.0
    I try to check if my package is their yet because i will have to drive like 30 mins but they try to just ignore and say busy then when i got there come on they talk to each other and just chilling !!! . I really did not get my package wasting the time.
  • TN
    Tom Nash
    Jul 12, 2025
    5.0
    my preferred UPS store. always super quick and friendly, they take ALL sorts of package drop offs (no $2 charge for USPS dropoff like other UPS stores) and i can zip in and out. best service, great location, great store!
  • JL
    Jeanie Locklear
    Dec 16, 2019
    5.0
    Always helpful, goes above and beyond to make sure customers get what they need.

Frequently Asked Questions About The UPS Store

What services does The UPS Store in San Ramon provide?

The UPS Store offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, computer access, and passport/photo ID services.

Where is The UPS Store located in San Ramon?

It is located at 2415 San Ramon Valley Blvd, Ste 4, San Ramon, CA 94583, inside Diablo Plaza at San Ramon Valley Blvd & Crow Canyon Rd.