United States Postal Service

3.2
37 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 910 D St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
910 D St, San Rafael, CA
94901, United States

Hours

Reviews

3.2
37 reviews
5 stars
17
4 stars
4
3 stars
0
2 stars
1
1 star
15
  • BJ
    bob james
    Dec 29, 2025
    1.0
    Absolutely useless & terrible service. They couldn’t care less
  • LP
    Larry Paulger
    Dec 26, 2025
    4.0
    After 20 years having a box at this office, I have no complaints.
  • OB
    O. Bottechia
    Mar 22, 2025
    1.0
    this place has horrible customer service, they could not care less about your stuff...showed up today to pick up a package, I had the tracking number and was notified it had been delivered. clerk went back to check and told me he wasn't there, showed him the delivery confirmation and his answer was sorry don't know where it is, it might be at the other post office in San Rafael???? Told him that this was the place where I always get my mail...you could clearly tell he didn't give a ....!!! next response: "I am not the mailman!" Ok fine, I left and will be back Monday. To USPS what is the freaking point of sending delivery confirmation notices if the package is nowhere to be found??? typical government worker mentality.
  • TP
    Tyler Piper
    Jun 26, 2015
    1.0
    the worst
  • JW
    Johanna Werner
    Jan 4, 2015
    1.0
    Lahm und unfreundlich... so wie in Deutschland

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.