With a focus on the community of small businesses and consumers, Staples in San Rafael, CA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Got to the store. First, the employee couldnt enter any of the computers cause he didnt know the password. Literally called staples customer service to get access. Second, the information that was given to me on the phone a day before was wrong and had to redo the whole process. Took 40 minutes to open a pdf file for printing. While I appreciate effort, this is unprofessional and waste of customer time
AS
A S
Nov 11, 2025
1.0
If I could give them zero stars I would. i went in there to scan documents. One printer was broken and the other one jammed after I had paid a ten dollar desposit The maanger failed to assist, and so I was forced to cancel the print job. i was not refunded the 10 dollar peint depost so I went the cashier to ask for help and the irrate female manager screamed at me and refused to assist me with my refund. I did not wrong but ask for help and for asking for help she sent a bunch a people after me when I left the store and was a very hostile unstable person. i feel very sprry the store employees
SL
Shirley Lee
Nov 8, 2025
5.0
It was a very positive experience yesterday shopping at Staples. I did have to ask for help as everyone appeared busy. Heron was asked by his supervisor to assist me in looking for the correct ink for my printer. Heron was competent, pleasant and kind helping me find the correct one and helping me access my Rewards Points. However, the ink for my printer was so expensive. $155 for 4 cartridges. This is my 2nd time in 6 months. I do print copies but not that many. It's an HP 9120e series which was recommended to me by another Staples Associate. I will not buy another 9120e because of the expense of the ink. Heron was super helpful at the San Rafael Store on 11/7/25.
KC
Karla Rivera Cervantes
Sep 30, 2025
5.0
Always have what we need and staff is very professional and courteous.
Staples accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa.
What brands can I find at Staples in San Rafael?
You can find brands such as Amazon, Avery, Dell, HP, Microsoft, Logitech, Apple, Canon, Epson, 3M, and more.
What types of products are sold at Staples?
Staples sells computers, laptops, printers, office supplies such as paper and pens, furniture like chairs and desks, and cleaning supplies.
Is Staples a good option for businesses and remote workers?
Yes, Staples caters to entrepreneurs, small businesses, remote workers, parents, teachers, and students with products and services essential to working and learning.
What nearby places can I visit after shopping at Staples?
Nearby you can visit Sprouts Farmers Market for organic groceries, Pyramid Gymnastics if interested in sports, and Starbucks for coffee and refreshments.
Are there convenient transit or transportation options near Staples?
Yes, North Bay Taxi provides transportation services nearby, making it easy to travel to and from Staples.
Can I combine a visit to Staples with other service errands nearby?
Yes, nearby you can find UPS Access Point location for shipping and package pickups, Salon Le Parri for beauty services, and Golden State Shoring for home improvement needs.