FedEx Office in San Rafael, CA provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
This isn’t a shipping center; it’s a front for thieves.
I trusted this FedEx drop-off location with my luggage and have the receipt to prove I handed it over. They never shipped a thing—the thieves working here simply stole it.
FedEx has no record of a pickup because these thieves never scanned the bags into the system or handed them over to the driver. Every time I call the store, I get the same rushed, scripted lie: "Call FedEx." They offer no help and no tracking because they know exactly where my property is.
Worst of all, my luggage didn't just have clothes; it held valuable, irreplaceable personal items. These aren't just employees doing a bad job; they are thieves in uniform using the FedEx name to target unsuspecting customers.
FedEx customer service is no better; they have been useless in investigating the thieves operating under their brand. After weeks, they simply told me they couldn’t locate the bags that were clearly stolen by the people at this counter. Do not bring your belongings here unless you want them stolen.
MG
Mason Grant
Nov 14, 2025
5.0
These guys are great! They helped troubleshoot a print issue that helped me deliver a big project. They went the extra mile- big time. I would highly recommend their friendly services. Thanks to Matt and company
YY
Yamamoto Yoshihiro
Sep 13, 2025
5.0
People in this office are very kind and knowledgeable.
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in San Rafael offer?
They offer printing and shipping services including copying, digital color printing, direct mail, signs and graphics, internet access, computer rental, fax services, passport photos, online notary, lamination, and binding.
What are the operating hours of FedEx Office Print & Ship Center in San Rafael?
The center is open Monday to Friday from 8 AM to 7 PM, Saturday from 9 AM to 6 PM, and Sunday from 12 PM to 6 PM.
What payment methods are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I upload documents online for printing at FedEx Office Print & Ship Center?
Yes, you can upload documents using FedEx Office Print Online to have your materials ready for pick-up or delivery.
Does the FedEx Office Print & Ship Center offer passport and visa services?
Yes, they provide passport photo services and have RushMyPassport services available within the location.
Is there wheelchair access at the FedEx Office Print & Ship Center?
Yes, the facility has a wheelchair accessible entrance.
What brands and software does FedEx Office Print & Ship Center utilize?
They include Kinko's Copies, FedEx Express, FedEx Ground, AT&T Wi-Fi, Microsoft Office 2010 Professional, Adobe CS3 Suite (Acrobat, Illustrator, Photoshop, PageMaker, InDesign), and Sony PictureStation among others.
Are there places to eat near FedEx Office Print & Ship Center in Northgate One, San Rafael?
Yes, nearby eateries include Sonoma Taco Shop, Bagel Street Cafe, Ping's Chinese Cuisine, Jelly Donuts, Starbucks, Jamba Northgate, Silbermann's Ice Cream, Peet's Coffee & Tea, Calgang Thai Eatery, Round Table Pizza, and Parkway Cafe.
Where can customers go for hair care services near FedEx Office Print & Ship Center?
Great Clips hair salons are located nearby for haircuts and other hair services.
What other retail or service stores are located near FedEx Office Print & Ship Center that customers might find useful?
Nearby are stores like Northgate Sew & Vac (furniture store), AT&T stores, Coinme financial services, Bank of America ATM and Advanced Center, Xfinity telecommunications, Hand & Stone Massage and Facial Spa, Club Pilates, Pet Food Express, Northgate Wine & Spirits, and The Magic Flute music store.