United States Postal Service

2.6
124 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 839 S Beacon St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
839 S Beacon St, San Pedro, CA
90731, United States

Hours

Reviews

2.6
124 reviews
5 stars
39
4 stars
13
3 stars
2
2 stars
2
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, leading to frustration and dissatisfaction.

Building Quality

The post office building received praise for its beautiful Art Deco architecture and historic charm.

Service Reliability

Numerous complaints about lost mail, delayed deliveries, and poor handling of packages were noted.

Staff Attitude

Inconsistent staff attitudes were highlighted, with some employees being friendly while others were described as rude and dismissive.

Long Wait Times

Customers frequently mentioned long lines and slow service, particularly during peak hours.
  • NB
    Natalia Barahona
    Jan 5, 2026
    1.0
    I had a terrible experience at the window. I greeted the clerk, and she ignored me with attitude. On top of that, she told me I shouldn’t come to this post office if I didn’t like the service. The whole encounter was rude and unhelpful. Customer service needs serious improvement—no one should be treated this way.
  • JG
    Jessie Gee
    Dec 17, 2025
    1.0
    Cold and unwelcoming! Horrible service! Lady at the window seemed miserable and bothered by the fact I needed help. Don't know how these employees maintain a position at this establishment. My guess? Management is the same way and is to blame. Go elsewhere. You've been warned.
  • KT
    Kayla Thomas
    Nov 1, 2025
    5.0
    Beautiful building, short lines and great customer service
  • SS
    stackdad
    Oct 31, 2025
    1.0
    Apparently, unlike in the past, the whole point of the post office now is to not give you your mail. I presented my re-delivery form to the clerk. The form in and of itself should make the nature of my business obvious, but because I didn't answer the queen's question in the appropriate fashion while reaching for my ID, she cops an attitude. After seeing I was getting nowhere, I told her to forget it. She said, "I like that idea." Reign on queen!
  • ET
    Ernie Trebizo
    Sep 29, 2025
    1.0
    Worst post office ever the light skinned black lady is the rudest postal clerk I've ever encountered she really should be in a different field. I see why they have a 2.7 rating

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.