Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1896 in San Pablo offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In Sp Town Ctr On San Pablo Dam Rd Betweem I-80 & Casino San Pablo.
Details
- DeliveryNot available
Location
Hours
Reviews
3.2
168 reviews
5 stars
82
4 stars
8
3 stars
3
2 stars
8
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being rude and unprofessional.
Efficiency
Customers frequently mention long wait times and slow service, particularly during busy hours, indicating a need for more staff.
Delivery Issues
Numerous complaints about delayed or lost packages suggest significant problems with delivery reliability.
Store Hours
Customers report inconsistencies with store opening hours, leading to frustration when arriving during posted times.
Positive Staff Experiences
Several reviews highlight specific employees, like Debbie and Blake, for their exceptional service, contributing positively to the overall experience.
- MOMurat OgulNov 11, 20251.0No surprise always delay and issue for delivery.
- RRRyanNov 7, 20251.0The manager doesn’t even know what you’re asking and say no because he’s either incapable of understanding his role or completely lazy
- NDNina DycusSep 26, 20251.0What is going on? I sent a package out on Monday from this location & it was supposed to arrive on Wednesday.. but here it is Friday & my package has not been delivered.. I don't trust UPS anymore. I regret doing business at this location/with this corporation.
- MSMichael SaviottiSep 8, 20255.0Best staff at any UPS store, staff isn’t as gruelingly overworked as other locations so the workers seem to have an actual will to live and are eager to do their best.
- TCTony ConquestSep 8, 20251.0Don't get Rav to help you. He is the slowest and unqualified person to work a front desk ,register person. Worst experience and customer service. This is not the first time. He damaged my school book returns and often needs help from a manager with simple returns. You can expect 20 mins plus a line out the door.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #1896 in San Pablo offer?
The UPS Store #1896 provides packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
Where is The UPS Store #1896 located?
It is located at 106 San Pablo Town Center, San Pablo, CA 94806, USA, on San Pablo Dam Road between I-80 and Casino San Pablo.
What are the regular business hours for The UPS Store #1896?
The store is open Monday through Friday from 8:00 AM to 6:30 PM, Saturdays from 9:00 AM to 4:00 PM, and is closed on Sundays.
Is The UPS Store #1896 open on major holidays?
The store is closed on 2025-11-27 (Thanksgiving), 2025-12-25 (Christmas), 2025-12-31, 2026-01-01, and 2026-01-19, but open with regular hours on 2025-11-11 and 2025-11-28.
What payment methods does The UPS Store #1896 accept?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Can I ship my packages and rent a mailbox at The UPS Store in San Pablo?
Yes, The UPS Store #1896 offers mailing and shipping services, including mailbox rentals for your mail and packages.
Is there a notary service available at The UPS Store #1896?
Yes, notary services are available at this location.
How can I contact The UPS Store #1896 for inquiries?
You can call them at +1 510-620-0192 or email at store1896@theupsstore.com.
What nearby attractions can I visit before or after my visit to The UPS Store?
You can visit San Pablo Towne Center for shopping, or try dining at Lee's Garden, a nearby Chinese and Asian restaurant. Casino San Pablo is also close by for entertainment.
Are there other useful nearby businesses near The UPS Store #1896?
Yes, Total Wireless and Boost Mobile stores are close by for mobile services, and Evergreen Pet Clinic is nearby for veterinary needs.