Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1896 in San Pablo offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In Sp Town Ctr On San Pablo Dam Rd Betweem I-80 & Casino San Pablo.
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being rude and unprofessional.
Delivery Issues
Numerous complaints about slow and unreliable delivery services, with packages often delayed or not arriving as scheduled.
Staff Performance
Some staff members are highlighted for their efficiency and helpfulness, while others are noted for poor performance and lack of professionalism.
Store Operations
There are complaints about inconsistent store hours and long wait times, suggesting a need for better management of staffing and customer flow.
JB
Jamie Borges
Dec 20, 2025
5.0
Place is awesome and the employees are very hard working. Yesina was so very helpful i appreciated the great customer service.
MO
Murat Ogul
Nov 11, 2025
1.0
No surprise always delay and issue for delivery.
RR
Ryan
Nov 7, 2025
1.0
The manager doesn’t even know what you’re asking and say no because he’s either incapable of understanding his role or completely lazy
ND
Nina Dycus
Sep 26, 2025
1.0
What is going on? I sent a package out on Monday from this location & it was supposed to arrive on Wednesday.. but here it is Friday & my package has not been delivered.. I don't trust UPS anymore. I regret doing business at this location/with this corporation.
TC
Tony Conquest
Sep 8, 2025
1.0
Don't get Rav to help you. He is the slowest and unqualified person to work a front desk ,register person. Worst experience and customer service. This is not the first time. He damaged my school book returns and often needs help from a manager with simple returns. You can expect 20 mins plus a line out the door.
What services does The UPS Store #1896 in San Pablo offer?
The UPS Store #1896 provides packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
Where is The UPS Store #1896 located?
It is located at 106 San Pablo Town Center, San Pablo, CA 94806, USA, on San Pablo Dam Road between I-80 and Casino San Pablo.
What are the regular business hours for The UPS Store #1896?
The store is open Monday through Friday from 8:00 AM to 6:30 PM, Saturdays from 9:00 AM to 4:00 PM, and is closed on Sundays.
Is The UPS Store #1896 open on major holidays?
The store is closed on 2025-11-27 (Thanksgiving), 2025-12-25 (Christmas), 2025-12-31, 2026-01-01, and 2026-01-19, but open with regular hours on 2025-11-11 and 2025-11-28.
What payment methods does The UPS Store #1896 accept?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Can I ship my packages and rent a mailbox at The UPS Store in San Pablo?
Yes, The UPS Store #1896 offers mailing and shipping services, including mailbox rentals for your mail and packages.
Is there a notary service available at The UPS Store #1896?
Yes, notary services are available at this location.
How can I contact The UPS Store #1896 for inquiries?
You can call them at +1 510-620-0192 or email at store1896@theupsstore.com.
What nearby attractions can I visit before or after my visit to The UPS Store?
You can visit San Pablo Towne Center for shopping, or try dining at Lee's Garden, a nearby Chinese and Asian restaurant. Casino San Pablo is also close by for entertainment.
Are there other useful nearby businesses near The UPS Store #1896?
Yes, Total Wireless and Boost Mobile stores are close by for mobile services, and Evergreen Pet Clinic is nearby for veterinary needs.