The UPS Store

3.2
169 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1896 in San Pablo offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In Sp Town Ctr On San Pablo Dam Rd Betweem I-80 & Casino San Pablo.

Details

  • DeliveryNot available

Location

The UPS Store
106 San Pablo Town Ctr, San Pablo, CA
94806, United States

Hours

Reviews

3.2
169 reviews
5 stars
83
4 stars
8
3 stars
3
2 stars
8
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being rude and unprofessional.

Delivery Issues

Numerous complaints about slow and unreliable delivery services, with packages often delayed or not arriving as scheduled.

Staff Performance

Some staff members are highlighted for their efficiency and helpfulness, while others are noted for poor performance and lack of professionalism.

Store Operations

There are complaints about inconsistent store hours and long wait times, suggesting a need for better management of staffing and customer flow.
  • JB
    Jamie Borges
    Dec 20, 2025
    5.0
    Place is awesome and the employees are very hard working. Yesina was so very helpful i appreciated the great customer service.
  • MO
    Murat Ogul
    Nov 11, 2025
    1.0
    No surprise always delay and issue for delivery.
  • RR
    Ryan
    Nov 7, 2025
    1.0
    The manager doesn’t even know what you’re asking and say no because he’s either incapable of understanding his role or completely lazy
  • ND
    Nina Dycus
    Sep 26, 2025
    1.0
    What is going on? I sent a package out on Monday from this location & it was supposed to arrive on Wednesday.. but here it is Friday & my package has not been delivered.. I don't trust UPS anymore. I regret doing business at this location/with this corporation.
  • TC
    Tony Conquest
    Sep 8, 2025
    1.0
    Don't get Rav to help you. He is the slowest and unqualified person to work a front desk ,register person. Worst experience and customer service. This is not the first time. He damaged my school book returns and often needs help from a manager with simple returns. You can expect 20 mins plus a line out the door.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #1896 in San Pablo offer?

The UPS Store #1896 provides packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

Where is The UPS Store #1896 located?

It is located at 106 San Pablo Town Center, San Pablo, CA 94806, USA, on San Pablo Dam Road between I-80 and Casino San Pablo.