FedEx Office in San Mateo, CA provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Feedback on customer service is mixed; while many customers praised helpful staff like Ryan, Antonio, and Katarina, others reported rude and unhelpful interactions.
Printing Services
Customers generally appreciated the printing services, noting quality and efficiency, but some experienced delays and issues with service.
Staff Attitude
Several reviews highlighted a lack of professionalism and friendliness from certain staff members, contrasting with positive experiences from others.
Store Environment
The store is described as clean and well-equipped, but often busy, leading to longer wait times for service.
DS
Deepa s
Dec 26, 2025
5.0
Antonio was incredibly helpful. everywhere else I tried , my brochure kept printing with an unwanted border. He quickly figured out how to overcome the issue and printed them perfectly. The brochures turned out beautiful. Excellent service! Price was also great!
AB
Anni B
Nov 22, 2025
5.0
Loved it there! Great for international shipping help
MJ
maz jamasbi
Nov 5, 2025
1.0
The service at this place is horrible! Avoid this location if at all possible. I needed help with copying today (Nov. 5, 2025). I asked if the person at the counter can help me and although there was no one else in the store, he said I should figure out on my own! After spending a few tries and getting blank copies, I asked again and another person reluctantly showed me how to use the copier but said the instructions are useless! I spent $4.95 and I got two single copies! I guess that's their business model to rip off the customers by not helping. Absolutely awful. I am finding another location.
AF
Aaron Filous
Nov 5, 2025
5.0
Ryan at the FedEx office location near Hillsdale mall is exceptional. He is really helpful and goes out of his way to make it a great experience. There is a location closer to me but I’ll keep choosing to come here because of Ryan and his team.
PL
Priscilla Lau
Sep 22, 2025
5.0
Katarina was a lifesaver. Came here to help ship 2 large boxes of shoes for my friend and she came out with no hesitation to help me pack and prepare my boxes. Really friendly and helpful. I’ll be coming back here for my shipping needs. Thanks Katarina!
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in San Mateo provide?
It offers printing, shipping, copying, digital printing, direct mail, signs and graphics, internet access, computer rental, fax services, passport photos, online notary, lamination, and binding.
What are the business hours of FedEx Office Print & Ship Center in San Mateo?
Open Monday to Friday from 8:00 AM to 7:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Where is FedEx Office Print & Ship Center located in San Mateo?
At 3600 S El Camino Real, San Mateo, CA 94403, USA.
What payment options are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I pick up my prints in-store at FedEx Office Print & Ship Center?
Yes, the location supports in-store pickup and shopping for your convenience.
Does FedEx Office Print & Ship Center offer any mobile or online printing services?
Yes, they provide online printing and mobile printing services, including the option to upload documents for pickup or delivery.
How can I contact FedEx Office Print & Ship Center by phone or email?
You can call them at +1 650-525-0215 or email usa4097@fedex.com.
What nearby dining options are available near FedEx Office Print & Ship Center?
Nearby are Japanese restaurants such as Tami and Yuzu Sushi & Grill, ideal for grabbing a meal before or after your visit.
Are there any nearby financial services close to FedEx Office Print & Ship Center?
Yes, nearby are Chase Bank and the Chase ATM which can be useful if you need banking or ATM services during your visit.
What nearby stores can I visit after FedEx Office Print & Ship Center?
You can visit California Art Supply Company for arts and crafts or Kelly-Moore Paints and Dunn-Edwards Paints for paint and hardware supplies nearby.