Business Details
About
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FedEx Office in San Mateo, CA provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
FedEx Office Print & Ship Center
3600 S El Camino Real, San Mateo, CA
94403, United States
Hours
Reviews
3.5
131 reviews
5 stars
72
4 stars
8
3 stars
5
2 stars
5
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Ryan, Floria, and Katarina for their exceptional service.
Inconsistency
There were mixed reviews regarding service quality, with some customers experiencing excellent assistance while others reported rude or unhelpful interactions.
Printing Services
Customers appreciated the printing and copying services, noting the convenience and quality, although some had issues with delays and pricing.
Store Environment
The location was generally described as clean and well-organized, but some customers mentioned long wait times and understaffing during busy periods.
Shipping Experience
While many found the shipping process smooth and efficient, there were complaints about poor handling and packing of items, leading to damaged goods.
- ABAnni B2 days ago5.0Loved it there! Great for international shipping help
- MJmaz jamasbiNov 5, 20251.0The service at this place is horrible! Avoid this location if at all possible. I needed help with copying today (Nov. 5, 2025). I asked if the person at the counter can help me and although there was no one else in the store, he said I should figure out on my own! After spending a few tries and getting blank copies, I asked again and another person reluctantly showed me how to use the copier but said the instructions are useless! I spent $4.95 and I got two single copies! I guess that's their business model to rip off the customers by not helping. Absolutely awful. I am finding another location.
- AFAaron FilousNov 5, 20255.0Ryan at the FedEx office location near Hillsdale mall is exceptional. He is really helpful and goes out of his way to make it a great experience. There is a location closer to me but I’ll keep choosing to come here because of Ryan and his team.
- PLPriscilla LauSep 22, 20255.0Katarina was a lifesaver. Came here to help ship 2 large boxes of shoes for my friend and she came out with no hesitation to help me pack and prepare my boxes. Really friendly and helpful. I’ll be coming back here for my shipping needs. Thanks Katarina!
- VTValerio TimarcoAug 28, 20251.0Terrible customer service
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in San Mateo provide?
It offers printing, shipping, copying, digital printing, direct mail, signs and graphics, internet access, computer rental, fax services, passport photos, online notary, lamination, and binding.
What are the business hours of FedEx Office Print & Ship Center in San Mateo?
Open Monday to Friday from 8:00 AM to 7:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Where is FedEx Office Print & Ship Center located in San Mateo?
At 3600 S El Camino Real, San Mateo, CA 94403, USA.
What payment options are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I pick up my prints in-store at FedEx Office Print & Ship Center?
Yes, the location supports in-store pickup and shopping for your convenience.
Does FedEx Office Print & Ship Center offer any mobile or online printing services?
Yes, they provide online printing and mobile printing services, including the option to upload documents for pickup or delivery.
How can I contact FedEx Office Print & Ship Center by phone or email?
You can call them at +1 650-525-0215 or email usa4097@fedex.com.
What nearby dining options are available near FedEx Office Print & Ship Center?
Nearby are Japanese restaurants such as Tami and Yuzu Sushi & Grill, ideal for grabbing a meal before or after your visit.
Are there any nearby financial services close to FedEx Office Print & Ship Center?
Yes, nearby are Chase Bank and the Chase ATM which can be useful if you need banking or ATM services during your visit.
What nearby stores can I visit after FedEx Office Print & Ship Center?
You can visit California Art Supply Company for arts and crafts or Kelly-Moore Paints and Dunn-Edwards Paints for paint and hardware supplies nearby.