FedEx Office Print & Ship Center

Reviews

• GH

  George Homsi

  Feb 10, 2026
  1.0
  Just a miserable worker, who showed no empathy, even though one of their printers were temporary out of service. She told me that she will charge me extra if I was gonna print with her and then I would have to wait 10 minutes for her to print something for me. What kind of attitude is this? Please do better and be kind geez.
• AM

  Ali Motanabbeh

  Jan 19, 2026
  1.0
  Cashier interactions are weak
• TS

  Tracy Sandoval

  Dec 3, 2025
  1.0
  There were two staff members in there today who were both very rude. When I had one scan she huffed because I wanted it done right away to go in the system for my clients to see. And then the other staff which may have been the manager stated oh well they don't show up in the system for an hour anyhow.... which was completely inaccurate. When I showed him my tracking info right after I received receipt, he just basically just walked off with attitude. Very rude staff.
• RG

  Richard Giammarinaro

  Aug 13, 2025
  1.0
  FedEx Is Costing Me Time, Money, and Patience – UPS Never Did This I’m a business account holder FedEx talked away from UPS with promises of better rates, better service, and an easier shipping process. The rates are lower – but that’s where the benefits stop. My actual experience has been a constant headache. .. if you checkout the other 1 star review it sounds like we have a similar issue with the same FedEx person at this location. Two nearly identical incidents at the San Marcos FedEx location have convinced me this switch is a mistake: Incident #1: We dropped off a multi-box shipment. One box – perfectly sealed – wasn’t a perfect cube because it was stuffed full. The counter rep refused to take it unless I bought one of their larger boxes. (UPS and FedEx pickup drivers have never had an issue with this.) I agreed just to keep things moving. Then they called to say a label on another box wouldn’t scan and refused to reprint it – even after speaking to a manager. UPS would have reprinted the label on the spot for a business client. Because they refused, the shipment couldn’t go out. I asked for the already-checked-in items back so I could ship the order whole, and for a refund of the box they pressured me into buying. I’m still waiting for that $11 refund, months later. Incident #2 (Today): My employee drops off another multi-box shipment. One box has a tiny corner ding. The same rep refuses to take it, suggesting again I buy one of their boxes to put my box inside. UPS? They’d just ship it. The result: Every trip to this location turns into a sales pitch to buy unnecessary packaging, a refusal to problem-solve basic shipping issues, and a waste of my time. This is not “better service” – it’s obstruction that disrupts my business flow. FedEx corporate – you have 10 business days to contact me directly. I will not waste hours in your phone maze telling this story over and over. You have my name in your system. If my business matters, reach out. If not, I’ll cancel this account and move all shipping back to UPS, where my business ran smoothly for years without petty roadblocks. For other businesses considering switching from UPS to FedEx: Think twice. The “lower rates” aren’t worth the lost time, aggravation, and constant upselling.
• BJ

  Britt Johnson

  Aug 9, 2022
  5.0
  Christina is amazing! I needed print outs for graduation announcements and she was so accommodating and quick. She also informed me about promo codes so I wouldn’t have to unnecessarily pay more for the order. The order was completed so quick and she did an amazing job!

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