United States Postal Service

2.5
84 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 14500 E 14th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
14500 E 14th St, San Leandro, CA
94578, United States

Hours

Reviews

2.5
84 reviews
5 stars
25
4 stars
5
3 stars
2
2 stars
4
1 star
48
  • MA
    M C Alquez
    Dec 6, 2023
    5.0
    Loretta is an amazing postal employee, she cares, she wad proactive helping resolve my issue of expired change of address notice; taught me how to request Andre apply online, , advised me to do it asap, so I could resolve the issue and get back my letters back sooner, which I did; that same day I had an email and went back to that post office to update my address, And problem resolved, thanks to Loretta’s assistance. Excellent customer service! Thank you, Loretta!😊
  • IC
    Isdania Cavanaugh
    Aug 4, 2023
    1.0
    Came to pick up my package waited 15min then the clerk says still looking for it will be right back ,how hard is to look for a package, shouldnt that be someone's job to have it alphabetized or nunbered according to the receipt left at your front door ? So unorganized shouldn't have to wait that long if someone knew how to do their job,what a waste of my valuable time.
  • IC
    Ikiseh Chukwudi
    Mar 11, 2022
    1.0
    This review is specifically directed to Loretta( last name unknown) but she wears glasses. My wife and I were unclear about the instructions to mail a document and we approached her asking her politely. From her use of words to the tone of her voice. Everything was improper and unprofessional and unbecoming of a civil servant’s conduct. Even a teenager in McDonald’s has better customer service than this lady.
  • SS
    SS SS
    Jul 28, 2020
    1.0
    Refused to give receipt for prepaid label drop off. Has been a recurrent issue. They are not following Usps guideline and will need investigation.
  • LR
    Luis Reyes
    Mar 21, 2016
    1.0
    They dont answer the pho been calling for the past two day and noting

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.