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Visit your local Post Office™ at 14500 E 14th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
The overall communication from USPS staff was marked by a notably poor speaking tone. The personnel exhibited a lack of courtesy and seemed indifferent to customer concerns. Instead of addressing inquiries with a helpful and respectful demeanor, their responses were curt and dismissive. It was disheartening to encounter such a negative attitude, as effective communication is key in providing satisfactory customer service. The combination of subpar assistance, extended wait times, and an unsatisfactory speaking tone painted a disconcerting picture of the USPS experience, leaving me with a distinct sense of disappointment and frustration.
KK
Kay Kaay
Mar 15, 2022
1.0
Very poor experience, went to this post office to ship one small package . The USPS representative was that was helping me was Ms Sharon. Ms Sharon told me that it was too late to add additional insurance to my shipment even though she was still inputting the information on the computer and i had not paid shipping charges yet. I asked Ms Sharon to start over so we could add sufficient insurance to protect my shipment and she got aggressive and argumentative. I cautioned her about her customer service and she said she did not care . So I requested to speak with her supervisor . I spoke with the supervisor and explained the situation. The supervisor was much more professional . I also know one other person that experiences this same poor service from Ms Sharon, I am not sure if there is a mental health issue associated with Ms Sharon but if that's the case Ms Sharon should not be in the front dealing with customers.
IC
Ikiseh Chukwudi
Mar 11, 2022
1.0
This review is specifically directed to Loretta( last name unknown) but she wears glasses.
My wife and I were unclear about the instructions to mail a document and we approached her asking her politely.
From her use of words to the tone of her voice. Everything was improper and unprofessional and unbecoming of a civil servant’s conduct.
Even a teenager in McDonald’s has better customer service than this lady.
TS
Thomas Schofield
Apr 13, 2021
1.0
As the country is reeling from the last administration, USPS needs to be re trained! They all are like a bunch of KARENS!!!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service at 14500 E 14th St?
You can send mail and packages and access services such as money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a first-time passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State, and most locations can also take your passport photo. You should complete and print your application before applying.
Do I need an appointment for passport services at this location?
Most Post Offices offering passport services require scheduling an appointment through the online scheduler. Some offer limited walk-in hours.
What are the regular operating hours of the post office on weekdays?
The post office is open from 9:00 AM to 5:00 PM Monday through Friday. It is closed on weekends.
Can I get a passport photo taken at this post office?
Yes, passport photo services are available but require an appointment through the online scheduler.
How can I rent a PO Box at this location?
You can reserve a PO Box online by searching available boxes and then complete the setup in person at the Post Office with two valid forms of ID.
Are PO Box lobby access hours 24/7 at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but hours may vary. Check with this local Post Office for specific lobby hours.
Which nearby places can help me with additional postal or shipping services?
Nearby USPS Collection Point and US Post Office locations provide additional postal and delivery services you might find useful.
What nearby shops and services can I visit before or after going to the Post Office for errands?
You might visit Style My Way for beauty and fashion needs or Jasmines Shoes for footwear nearby, making your trip more convenient and enjoyable.
Are there any nearby recreational or dining options near the Post Office?
Yes, Toyon Park is nearby for outdoor activities, and Vallarta offers Mexican and seafood dining options, great for relaxing before or after your visit.