The UPS Store

2.5
71 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0041 in San Juan Capistrano offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Marshalls & Target Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
31878 Del Obispo, San Juan Capistrano, CA
92675, United States

Hours

Reviews

2.5
71 reviews
5 stars
22
4 stars
4
3 stars
1
2 stars
3
1 star
41
  • SS
    Stacey
    3 days ago
    1.0
    An Amazon return code was not coming up on my phone. The lady was no help when I told her that I couldn't get any service in the store. I had to leave and drive to another area of town and download the QR return codes. Upon my return to the UPS Store, the line was long and everyone was having the same issue as i had. However the young men helping the people in line showed them an internet code to download so they could get their return codes from Amazon. Now just a question, but why wouldn't the female worker have informed me? What a waste of time. I will do my returns at Whole Foods in the future.
  • KC
    Kylie Campion
    Oct 27, 2025
    1.0
    This establishment routinely provides the worst customer service experience I have ever encountered. The woman who owns or manages this store is ALWAYS so rude that I will happily drive past this USP all the way to Dana Point where they are kind, helpful, and respectful. It is worth an extra 20 minutes of my time to not be disrespected and condescended by this woman.
  • SB
    Sarah Birtle
    Sep 29, 2025
    5.0
    Every time I come in to drop packages off the gentleman named Luis is always so professional and kind, it’s a nice attitude to be met with when you’re running errands that aren’t fun. This kind of thing needs to be recognized so I wanted to express my gratitude. Thank you!
  • JF
    Jett Facey
    Sep 29, 2025
    5.0
    Luis is always the best. Every time I come in he is friendly, efficient, and accommodating. Fast too! That man deserves a raise. Amazing service and keeps me coming back to this store
  • MP
    Marlen Penaloza
    Sep 10, 2025
    1.0
    I had an awful experience with customer service. Cameron was the person who helped me. He was extremely rude and even cussed at me. That’s completely unacceptable behavior, especially when all I was doing was following normal return procedures. I understand everyone has tough days but that is no excuse to treat a customer. I am disgusted with the way this situation was handled.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #0041 in San Juan Capistrano offer?

The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

Where is The UPS Store #0041 located?

It is located at 31878 Del Obispo, Ste 118, San Juan Capistrano, CA 92675, USA in the Marshalls & Target Shopping Center.