United States Postal Service

2.9
106 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 2200 Eastridge Loop to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2200 Eastridge Loop, San Jose, CA
95122, United States

Hours

Reviews

2.9
106 reviews
5 stars
38
4 stars
9
3 stars
8
2 stars
4
1 star
47
  • AL
    Allie L.
    Oct 28, 2025
    1.0
    Horrible service. Came in slightly late for appointment and had to wait in long line. Tried calling ahead of time to ask questions about getting a passport. THE PHONE NUMBER THEY GIVE YOU DOES NOT WORK. tried calling multiple times just to be told that once I got here. Never coming back
  • SZ
    Shiqi Zhou
    Oct 24, 2025
    5.0
    Harry helped us to apply passport for my son, he is super friendly and patient, he took the time to explain the timeline and process to us even tho he was super busy jogging between 2 groups of customers. Big thanks to Harry!
  • JP
    JR Perèz
    Oct 1, 2025
    5.0
    Went to Eastridge mall Usps to To get first time passport, and my wife had a renewal As soon as we walked in within about a couple of minutes we had help from the clerk worker named Harry. He was very awesome. Took the time to help us out. It was very patient and took the time to explain everything he had a good sense of humor. He did an excellent job. Thank you very very much for your help.
  • AA
    Ayham Al-Qamish
    Sep 9, 2025
    1.0
    Worst service Sent a domestic package to OR with estimated delivery time 3 days has been two weeks never arrived or returned
  • RL
    Rolando Landrian
    Sep 5, 2025
    1.0
    Horrible Service! Im an injured individual and explained to them that I needed a cart for a heavy package, that I cannot carry myself and they told me sorry we cannot do that. I said do you see how far you are inside the mall from the parking lot to carry a heavy package like that ? They said we can't let you use our cart. Horrible Horrible post office!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.