Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

2.5
(206 reviews)

Business Details

1750 Meridian Ave, San Jose, CA
95125, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1750 Meridian Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1750 Meridian Ave, San Jose, CA
95125, United States

Hours

Reviews

2.5
206 reviews
5 stars
63
4 stars
14
3 stars
4
2 stars
6
1 star
119

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed; some employees are praised for their helpfulness, while others are criticized for rudeness and unprofessionalism.

Efficiency

Customers frequently mention long wait times and slow service, particularly for passport applications and package pickups.

Facility Issues

There are complaints about the lack of adequate staffing, especially during busy times, and issues with self-service options being unavailable.

Mail Handling

Several reviews highlight problems with mail delivery, including lost packages and issues with mail holds.
  • VD
    Van Duong
    Feb 27, 2026
    5.0
    Big USPS and the staffs were friendly and helpful!
  • VG
    Vivian G
    Feb 26, 2026
    1.0
    I don't want to give no star if I could....! Nobody know what they are doing, make excuses not to do the work, when mail man shove a package in the mailbox and break the lock inside, and we go to post office and they want rental agreemnt, and this long curly haired man, said our rental agrement to sufficent we need the anuual lease agreement, we don't have lease agreement, we are month to month, it said right on the paper, and pushed us off to a manager lady who really didn't want to approve it until we said won't pick up mails and let them pile up...! Nobldy want to work, just being lazy, But thank you to the lady who rang us up and explaind to us, what to do next, one star is for her....!
  • JF
    john Flannery
    Feb 23, 2026
    1.0
    Lazy workers. Never restock the lobby priority mail packaging, rending the self service POS useless. Might as well close the lobby when you close the store.
  • R_
    Richard __34
    Feb 13, 2026
    5.0
    I had a great personal experience here thanks to My. She helped me get my passport in time for my birthday trip! They didn’t have any appointments for a month out and she was able to squeeze me! Again thank you My for ur great customer service.
  • NN
    Nick
    Jan 29, 2026
    1.0
    The dropoff for prepaid packages has been "out of service" for two years. They're so lazy that they have never bothered to get it fixed. As a result, the process of dropping off prepaid packages is risky and inconsistent. Prepaid packages have to be left at an unattended counter now. Not only is that a theft risk, but i've experienced multiple situations where somehow only one of two packages being dropped off at the same time are getting scanned. How does that happen? That inevitably leads to concerns of whether or not the package has been immediately stolen or handled improperly and lost. It's not like these reviews will even change anything, but it's important to warn people about how poorly run places like this are.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others