United States Postal Service

2.5
195 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1750 Meridian Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1750 Meridian Ave, San Jose, CA
95125, United States

Hours

Reviews

2.5
195 reviews
5 stars
60
4 stars
14
3 stars
4
2 stars
6
1 star
111

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to a negative experience.

Efficiency

Long wait times and slow service were frequently mentioned, especially for passport applications and package pickups.

Staff Knowledge

Several reviews indicated that staff members lacked knowledge about procedures and policies, causing frustration for customers.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their helpfulness and efficiency.

Facility Issues

Customers expressed dissatisfaction with the facility's organization, including long lines and inadequate staffing during peak times.
  • KK
    KD
    5 days ago
    2.0
    They need more workers up front so the line moves quicker ngl. And I noticed every worker treats me differently since I come here often. One guy is very sweet and chill he has glasses idk his name but I wished he was there every time I go. Some other guy is a bit rude ngl he has curly hair. My rating would go up if every worker treated me the same not differently…
  • CH
    Cary Hogan
    Oct 28, 2025
    1.0
    The carriers that come out of this substation aren't very good. I guess it's common practice to leave your packages at the end of your driveway instead of at your door.
  • GS
    Gaurav Surtani
    Sep 30, 2025
    5.0
    This was by far the best USPS office, I had visited everything was so smooth. Thank you Panchali for your dedication and support.
  • MG
    Melissa Gonzalez
    Sep 4, 2025
    1.0
    Worst service. The staff member was so rude. I walked in expecting at least basic courtesy, but instead was met with complete unprofessionalism. The staff seemed annoyed from the moment I asked a simple question, and their attitude only got worse. Absolutely disappointing experience.
  • SS
    Sivanne
    Sep 3, 2025
    1.0
    This is the third time having a horrible experience with the younger gentlemen with black hair in the post office. Steer clear! He should be taught the rules. He refused to take this box saying it is too full. I will never go there again. I went to another post office with no issues!!!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.