United States Postal Service

2.3
113 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2450 Alvin Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2450 Alvin Ave, San Jose, CA
95121, United States

Hours

Reviews

2.3
113 reviews
5 stars
30
4 stars
6
3 stars
2
2 stars
6
1 star
69
  • JC
    J C
    5 days ago
    5.0
    I had to make an international delivery. I had initially gone to some other cashier who made a mistake. Delmy, who was working at the front promptly fixed the issue and explained the differences between priority express mail and international registered mail. She also spoke highly of her coworker which shows she has great character. Very humble, patient, and positive. I had made multiple mistakes and changed my mind so she issued a refund. The next day I came back to do priority express mail again. She greeted me with a smile. She was calm and courteous throughout. She guided me through the process swiftly and was an absolute pleasure to work with. This is the type of customer service everyone desires but never talks about. 10/10 experience! My godmother was with me and was very fond of her
  • NS
    Nathan Sullivan
    Nov 1, 2025
    5.0
    Great service
  • GN
    Gwen nguyen
    Jan 11, 2024
    1.0
    Came to this post office with 2 boxes and used express shipping. When I was in the front line, there was a Viet old man with glasses just walking around doing nothing and giving me a look that he didn't want to serve me just because I look Viet. There was a long line behind me but since I'm in front he does nothing. I asked for a pair of scissors to cut the tape and the box but he said they don't have it. I walked out and had to run to buy scissors and came back. Then we were using the express shipping tape to tape around the box, and he was pointing at us and said “Oh, are they using express shipping?” like we don't have money for that. Then I asked another worker if they had scissors there and he said yes. Earlier, I was hearing him yelling in Viet with women. Avoid this worker
  • MS
    Mobile Strike
    Aug 1, 2018
    1.0
    This Government employees that we help pay for at this location are very rude customer service does not exist and probably not a requirement for employment they have an off hours window for pick up of mail etc but try to get anyone to come to the window is like pulling teeth.
  • UN
    Uyen Nguyen
    Jan 9, 2018
    1.0
    All i can say is horrible services!!! I will give zero star if i can.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.