Brand Certified
United States Postal Service
2.7(182 reviews)
Certified by United States Postal Service • Feb 22, 2026
Business Details
4285 Payne Ave, San Jose, CA
95117, United States
Certified by United States Postal Service • Feb 22, 2026
(800) 275-8777
Certified by United States Postal Service • Feb 22, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Feb 22, 2026
About
Certified by United States Postal Service • Feb 22, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4285 Payne Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Feb 22, 2026
Hours
Certified by United States Postal Service • Feb 22, 2026
Reviews
2.7
182 reviews
5 stars
60
4 stars
15
3 stars
10
2 stars
13
1 star
84
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, ranging from helpful and friendly staff to rude and dismissive employees.
Efficiency
Some customers reported quick service and efficient handling of transactions, while others experienced slow service and long wait times.
Package Handling
Multiple reviews highlighted issues with lost or mishandled packages, leading to customer frustration.
Staff Attitude
Several reviews noted negative attitudes from staff, with instances of rudeness and lack of helpfulness affecting customer experiences.
Location Issues
Customers mentioned problems with parking and accessibility, as well as inconsistent hours of operation.
- BDBrad and Chitra DavisJan 10, 20261.0Bad service
- SMSpliffy McJarvisDec 29, 20255.0Fast and professional, in and out with great customer service
- AKAnna KDec 6, 20252.0Apparently they have no way to cancel if they scan the wrong bar code. They just tell you not to worry about it and ignore it on your receipt because it won’t start tracking. Very bizarre.
- A劉嘉蓉Nov 7, 20255.0The people here is so nice and always helping Don’t understand why review so low
- ALAbby LOct 25, 20251.0Very rude customer service. The service person was just irritable and then annoyed that I wanted to choose some pretty stamps. To top it off, he overcharged me. The manager just gave a useless, boiler plate response. They certainly don't help themselves in keeping USPS off the chopping block.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
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