United States Postal Service

2.9
125 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5706 Cahalan Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5706 Cahalan Ave, San Jose, CA
95123, United States

Hours

Reviews

2.9
125 reviews
5 stars
45
4 stars
13
3 stars
8
2 stars
6
1 star
53
  • AA
    Anvi
    Dec 5, 2025
    5.0
    very friendly and efficient staff. lines can be a bit long at times.
  • AL
    Anh Luu
    Nov 28, 2025
    1.0
    pretty sure my package got stolen by a worker. Filed a complaint and they did nothing.
  • LL
    Lester
    Aug 29, 2025
    4.0
    Customer service can be better.
  • CB
    Chelsea Burke
    Aug 27, 2025
    5.0
    Bindu is very kind and patient. Thank you!
  • PT
    Paul Tocatlian
    Aug 15, 2025
    1.0
    I paid extra for signature required service, xpecting that only the intended recipient would sign for the package or at least someone in that apartment. Instead, the recipient got a message saying it was “signed and delivered,” even though she never signed for anything and was home the entire time. Turns out, USPS had some random person sign for it and then just left the package in a building hallway. No knock, no confirmation, no care. Seriously, what does “signature required” even mean to USPS? Because from where I’m standing, it’s just an empty label and a wasted fee. Completely unacceptable.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.