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The UPS Store #6878 in San Jose offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - At The Corner Of McKee Rd And Toyon Ave, Neighbor Of Pizza Maria And Karate Studio.
Huyen consistently received praise for her exceptional customer service, friendliness, and willingness to assist customers.
Staff Friendliness
Many reviews highlighted the friendly and welcoming demeanor of the staff, contributing to a positive customer experience.
Service Efficiency
Customers appreciated the quick and efficient service, especially during busy times, making their visits pleasant.
Pricing Concerns
Some customers expressed dissatisfaction with pricing practices, feeling that they were overcharged for services and materials.
Service Availability
There were complaints about inconsistent availability of certain services, such as LiveScan, leading to customer frustration.
GM
Gary Mansperger
1 day ago
5.0
First, the bad reviews below were true. UPS closed the store and got new management then reopened.
NOW the store is well managed and a great resource for our community.
I have shipped many items and have received friendly and component service.
I think UPS sets the prices. For expensive shipments, I check here and the USPS "If it fits, it ships" fixed price shipping.
If you need things box and packaged this is the place.
Also you can make many Amazon returns here at no cost and they even box it for you free when authorized by Amazon (you must get Amazon return authorization first!)
SH
Still Harper
Jan 5, 2026
1.0
Crappy customer experience. After waiting in line the woman behind the counter said “system is too slow to help” and to try and come back later. “So the system will be faster later?” “Yes, probably.” If the staff isn’t trained and doesn’t know what to do, don’t let them work there.
JP
Jeremy Portilla
Dec 23, 2025
1.0
Dishonest owners! I asked to make a delivery for a 5lbs item within California. The original delivery was UPS for $15 so needed to make a return delivery expecting the same $15 amount. However, this store quoted me $57 to $105. I had to think about it because of a busy holiday season, but I told them I wanted to check at USPS first. They then told me they also have USPS, but pricing still ranged around the same amount or more. Trying to rush me in the purchase, I told them I’m going to check USPS myself first. Good thing I did because I found USPS was $13-$16. Don’t lie or price gouge customers. It’ll hurt you in the long run! Merry Xmas! Thanks!
DM
Dimitri Mills
Dec 20, 2025
5.0
Friendly, fun staff, good location
AL
Abraham Landa
Dec 19, 2025
2.0
The store that would not print a label for free. (paid, packed shipment) Because if they do, they will go "out of business" -employee 326738.
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in San Jose offer?
The UPS Store #6878 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
What are the operating hours of The UPS Store in San Jose?
The store is open Monday to Friday from 8:30 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM. Holiday hours may vary.
Is The UPS Store open on Sundays?
Yes, the store is open on Sundays from 10:00 AM to 3:00 PM, but hours may vary on holidays.
Where is The UPS Store located in San Jose?
It is located at 302 Toyon Ave, Suite F, San Jose, CA 95127, at the corner of McKee Rd and Toyon Ave, next to Pizza Maria and a Karate Studio.
What payment options are accepted at The UPS Store?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store provide mailbox rental services?
Yes, mailbox services including mailbox rentals are available at this location.
Can I get notary services at The UPS Store?
Yes, The UPS Store offers notary services to its customers.
Are there any nearby places to visit around The UPS Store?
Yes, nearby places include Pizza Maria for dining, Flaherty's Kenpo Karate Studio for martial arts, and Cantrelle's Martial Arts.
How can nearby Pizza Maria be useful to customers of The UPS Store?
Customers can enjoy a meal or pizza at Pizza Maria before or after visiting The UPS Store, making it a convenient spot for dining nearby.
What martial arts studios are located near The UPS Store, and how might they relate to customers?
Flaherty's Kenpo Karate Studio and Cantrelle's Martial Arts are nearby, convenient for customers who might want to pick up or ship martial arts gear or supplies.