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The UPS Store

3.4
(162 reviews)

Business Details

1702 Meridian Ave, San Jose, CA
95125, United States
(408) 265-5005
https://locations.theupsstore.com/ca/san-jose/1702-meridian-ave

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1762 in San Jose offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Dry Creek Shopping Center With Arco & Starbucks, Across From The Main Willow Glen Post Office.

Details

  • DeliveryNot available

Location

The UPS Store
1702 Meridian Ave, San Jose, CA
95125, United States

Hours

Reviews

3.4
162 reviews
5 stars
92
4 stars
5
3 stars
2
2 stars
8
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are criticized for being rude and unprofessional.

Efficiency

Many customers appreciate the quick and efficient service, especially during busy times, although there are reports of delays and issues with service.

Packaging Assistance

Several reviews highlight that staff often assist with packaging and provide necessary materials, but there are complaints about being charged for tape and boxes.

Management Issues

There are concerns regarding management and staff training, with some customers noting a decline in service quality since a change in ownership.
  • IF
    Ibukun Fatoki
    Dec 29, 2025
    5.0
    Came here for notary services, Philip was very helpful and friendly. Highly recommend!
  • JH
    Jill Hough
    Dec 15, 2025
    1.0
    I had a bad experience on Sun. Dec. 7 at 12:30 PM. The clerk assisted me with inserting packing slips into 2 boxes, which needed to be opened because I had taped them shut. This was my fault, however, she reprimanded me about needing to take extra time to help me. She told me that I couldn’t bring in boxes in the future needing this kind of assistance because they’re usually too busy; and my boxes should be ready to go in the future. As if that weren’t enough, she cautioned me to ‘not complain about it’ because I’m supposed to bring in everything ready. I’m not comfortable with coming here in the future.
  • MP
    Marina Pace
    Dec 15, 2025
    1.0
    Just went to drop off my amazon return. The clerk said I needed my box taped up which required one piece of tape. I asked her for a piece of tape. She said no “This is a business” and told me I could buy tape which I did. Ridiculous. This business just lost my business.
  • KP
    Katrina Parsen
    Dec 8, 2025
    5.0
    The most helpful UPS store! Friendly and efficient.
  • AL
    Amy Le
    Nov 19, 2025
    5.0
    I always come to this location and have always had a good experience. Workers are always helpful and attentive even during busy times. Phil helped me recently and I had many returns to make. One of my returns needed to be packaged. Phil was very nice and gave me a bag and helped me packaged my return. I appreciate his exceptional customer service and for going above and beyond.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours of The UPS Store in San Jose?

The UPS Store is open Monday to Friday from 8:30 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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