Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1762 in San Jose offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Dry Creek Shopping Center With Arco & Starbucks, Across From The Main Willow Glen Post Office.
Details
- DeliveryNot available
Location
Hours
Reviews
3.4
155 reviews
5 stars
88
4 stars
5
3 stars2
2 stars
8
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude and unprofessional behavior.
Efficiency
Many customers appreciated the quick and efficient service, although there were complaints about delays and issues with package handling.
Management Issues
Several reviews indicated problems with management and staff training, leading to inconsistent service quality.
Store Hours
Customers expressed frustration over inconsistent store hours and opening times not being updated.
Positive Experiences
Despite negative feedback, numerous customers highlighted positive experiences with specific staff members who provided exceptional service.
- ALAmy Le5 days ago5.0I always come to this location and have always had a good experience. Workers are always helpful and attentive even during busy times. Phil helped me recently and I had many returns to make. One of my returns needed to be packaged. Phil was very nice and gave me a bag and helped me packaged my return. I appreciate his exceptional customer service and for going above and beyond.
- NANadim AzizNov 14, 20255.0Staff was really friendly. Jean went above and beyond. My phone died as I was pulling return code for Amazon. She was kind enough to offer to plug it in to get enough charge to save me another trip. Really happy with service. Will definitely frequent this location anytime I have a need.
- DMDave MortonNov 12, 20255.0Customer service was excellent and fast!
- SHStephen HutzlerNov 3, 20255.0Phil was very helpful and the service was great.
- EMErin MOct 1, 20255.0Consistently great service
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular business hours of The UPS Store in San Jose?
The UPS Store is open Monday to Friday from 8:30 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 10:00 AM to 3:00 PM.
Are there any holiday closures I should be aware of?
Yes, The UPS Store is closed on November 27, December 25, December 31, January 1, and January 19. On other holidays, hours may vary or remain regular.
What services does The UPS Store in San Jose offer?
They offer shipping, packing, printing, document finishing, mailbox rentals, notary, shredding, faxing, passport/photo ID services, and computer access among others.
What payment options are accepted at The UPS Store?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store located exactly?
The UPS Store is located at 1702 Meridian Ave, Unit L, San Jose, CA 95125, in the Dry Creek Shopping Center with Arco and Starbucks, across from the main Willow Glen Post Office.
Can I find nearby shopping or service options close to The UPS Store?
Yes, nearby you can find Camp Fashionista (a specialty school and clothing store), Vogue Nails (a nail and beauty salon), and ProReferee (a sporting goods and bicycle shop).
Are there nearby real estate agents if I need housing assistance near The UPS Store?
Yes, several real estate agents named Thomas Vo and Jessica Hooley and Veronica Carl, as well as Yerid Real Estate, are located nearby for your housing needs.
What nearby businesses could I visit for professional services around The UPS Store?
Nearby, you can visit Water and Earth Landscape Design for landscaping services, Shred Nations for shredding services, and Raditek for electronics and IT solutions.
Does The UPS Store have any current special offers?
Yes, they have special offers and coupons available which you can find on their website under special offers to save big on services.