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The UPS Store #5199 in San Jose offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - South 3rd St & East San Fernando.
Feedback on customer service is mixed; while some staff members are praised for their friendliness and helpfulness, others, particularly Ernesto, received multiple complaints for rudeness and poor communication.
Staffing Issues
Several reviews mention understaffing, particularly during busy times, leading to long wait times and frustration among customers.
Service Efficiency
Customers reported inconsistent service efficiency, with some experiencing quick and smooth transactions while others faced delays and slow service.
Pricing Concerns
There are complaints about high fees for services that are typically free at other locations, such as printing and packaging, leading to dissatisfaction among customers.
KB
Kevin Barrero
Feb 10, 2026
4.0
Being downtown it the place to get your ups type business done there it's my go-to business stop the stafff is glad to help you and understand that time is money and that you need to attend to your business concerns I highly recommend the ups store 3rd St San Jose. Kevin
KP
Kedar Patwardhan
Feb 5, 2026
5.0
The store is clean and the employees i interacted with were very professional. Plus, the wait time was minimal as the line was moving very fast. I was in and out in 5 mins.
KS
Kate Shanahan
Jan 24, 2026
2.0
I don’t understand why there is only ever one person working at the store on a Saturday.
AN
Amanda N
Jan 9, 2026
5.0
Staff is friendly and professional my weight here is not long at all I am helped immediately.
DG
Danielle Galella
Jan 7, 2026
5.0
Ernesto was great. I went in with a package that would have cost me $108 to ship and he took his time bringing out alternative packaging options that might be cheaper and got my total down to $77! Very satisfied will be back
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5199 in San Jose offer?
The UPS Store #5199 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and computer access.
What are the regular business hours for The UPS Store #5199?
The store is open Monday to Friday from 8:30 AM to 6:30 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 4:00 PM.
Is The UPS Store #5199 open on Sundays?
Yes, it is open on Sundays from 11:00 AM to 4:00 PM.
Does The UPS Store #5199 offer notary services?
Yes, notary services are available at the store.
What payment methods are accepted at The UPS Store #5199?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store #5199 located?
It is located at 88 S 3rd St, San Jose, CA 95113, USA.
Are there any special offers or coupons available at The UPS Store #5199?
Yes, customers can save big with special offers and coupons available at https://www.theupsstore.com/store-services/special-offers/do-more-spend-less.
What nearby places can I visit around The UPS Store #5199 in San Jose?
Nearby you can find Murakumo Corporation, a Japanese sushi restaurant, and Bruquetas Publishing, a language school and bookstore, as well as 7-Eleven convenience stores and Brixton Hue Salon & Style Studio.
How can nearby locations like Murakumo Corporation and Bruquetas Publishing enhance my visit to The UPS Store #5199?
You can enjoy a meal at Murakumo Corporation before or after your visit, or browse books and language resources at Bruquetas Publishing, making your trip to the area more enjoyable and efficient.
Are there any nearby services that complement my visit to The UPS Store #5199?
Yes, nearby services include 911 Mold San Jose for home inspection and damage restoration, Executive Auto Glass for automotive needs, and San Jose Limo for transportation.
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