Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6381 in San Jose offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Details
- DeliveryNot available
Location
Hours
Reviews
3.6
261 reviews
5 stars
158
4 stars
14
3 stars
7
2 stars3
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Queenie and James providing exceptional service.
Package Handling Issues
Several reviews highlighted problems with lost or mishandled packages, with customers expressing frustration over delays and lack of accountability.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about rude staff and poor service from certain employees, leading to inconsistent service quality.
Store Environment
The store was generally described as clean and well-organized, contributing to a positive customer experience.
- DNDuyen Ngo2 days ago5.0This place has always been consistent with their efficiency and customer service. I’ve come here for printing, returns and shipping. They’re always helpful and patient, specifically James and Queenie. They’re knowledgeable and kind which makes the process easier.
- JNJACKIE NUNEZ4 days ago5.0Seriously impressed with the UPS associates at this location. Everyone was friendly, organized, and quick. Best UPS experience I’ve had—will definitely be back. Shout out to QUEENIE! She’s the best!
- DDDrPepper4 days ago5.0When i walked into the store I immediately got welcomed. And I had some problems with my package but some guy worker I think it was james? Something with the letter J. He immediately helped me figured out what wrong. And I came back the next day and he still greeted me and asked me how I was. Thats how all costumers should be treated. So many other stores like Amazon, Fedex weren’t able to help me, but UPs is way better than those other ones!
- YKYahya KalkanJan 5, 20265.0Best staff ever. They were incredibly supportive and friendly…something I honestly haven’t experienced at UPS in a long time. I’ll make sure to return all of my items to this specific store only, no matter how long the drive is.
- DVDimphna Alexanra VivitJan 2, 20265.0To make the store keep doing more good at their services. The staffs are kind, respectful, friendly and approachable.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #6381 in San Jose offer?
The UPS Store #6381 provides expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/photo ID services, and computer access.
What are the regular business hours for The UPS Store #6381?
Monday to Friday from 8:30 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 4:00 PM.
Is The UPS Store #6381 open on holidays?
The store is closed on certain holidays such as November 27, December 25, December 31, January 1, and January 19. It operates regular hours on holidays like November 11 and November 28.
What payment methods are accepted at The UPS Store #6381?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
How can I contact The UPS Store #6381 in San Jose?
You can call them at +1 408-451-9837 or email store6381@theupsstore.com.
Does The UPS Store #6381 offer any special promotions?
Yes, they offer special deals and coupons which you can find on their website under special offers to save big on services.
Where is The UPS Store #6381 located?
It is located at 1055 E Brokaw Rd, Suite 30, San Jose, CA 95131, USA.
Are there any nearby dining options around The UPS Store #6381?
Yes, nearby you can find Molly's Insta Curry, a popular caterer and eatery, and Bobaholics, a cafe specializing in bubble tea and smoothies.
What nearby financial institutions could be convenient for customers visiting The UPS Store #6381?
Customers can find nearby banks and credit unions such as KeyPoint Credit Union and Chase Bank close to The UPS Store location, useful for any financial errands.
Are there any nearby recreational or wellness facilities close to The UPS Store #6381?
Yes, City Sports Club, a gym and sports venue, and California Rehabilitation and Sports Therapy, offering physical therapy services, are located nearby for wellness needs.