Brand Certified
The UPS Store
4.4(306 reviews)
Certified by The UPS Store • Feb 22, 2026
Business Details
1150 S King Rd, San Jose, CA
95122, United States
Certified by The UPS Store • Feb 22, 2026
(408) 251-6399
Certified by The UPS Store • Feb 22, 2026
https://locations.theupsstore.com/ca/san-jose/1150-s-king-rd
Certified by The UPS Store • Feb 22, 2026
About
Certified by The UPS Store • Feb 22, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6399 in San Jose offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - King Story; Plaza De San Jose, Next To Smart & Final.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Feb 22, 2026
Hours
Certified by The UPS Store • Feb 22, 2026
Reviews
4.4
306 reviews
5 stars
254
4 stars
7
3 stars2
2 stars
5
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; while some staff members like Kacey and Carmen received praise for their helpfulness and friendliness, others like Kevin and a few unnamed staff were criticized for being rude and unprofessional.
Efficiency
Several customers noted the efficiency of the service, particularly with quick processing of packages and printing services.
Staff Attitude
There were positive mentions of staff being friendly and helpful, but also complaints about some staff being dismissive or rude.
Location Convenience
Customers appreciated the store's convenient location and ample parking, making it easy for quick visits.
- LCLizeth ChavezFeb 9, 20265.0The young man who helped me was very kind and professional. He made the process easy, answered my questions, and provided excellent customer service. I really appreciate his help.
- TVThu VoFeb 6, 20263.0When I come in have 2 staffs inside and one is ok but other is aggressive when she says she can help me and I give her my stuffs and she asks me wanna buy a label and bag I said yes then she throw my package aside very rude in front of me I don’t know if she means that or no but it make me feel bad about service but the another one is nice and good then please be nice and gentle next time…
- TLTam LeDec 27, 20251.0Bad service. Don't care customers.
- KDKhanh DoDec 23, 20251.0I just send a package from SJ to KY couple of days ago. If I can give a 0 star I would. The staff in this UPS store are dishonest and deceitful. First, I paid high price for the package to deliver on time and it turn out they didn't do the delivering but instead USPS did, so the package delay more than 3 days. Secondly, they charged me $250 dollars for that package that only charge $100 at the USPS. If they mention to me that, I would just bring it to the USPS which is about a mile away. In the end, my package was late and they took $150 from me for service fee for carry my package 1 mile away. This is the lowest and worst UPS store ever, I did talked to them about the problem afterward and they told me they don't care. HORRIBLE STORE Please stay away. IF YOU ARE THE MANAGER OF THIS STORE AND READ THIS, PLEASE DO SOME TRAINING ABOUT MORAL.
- OWOtis WalkerNov 17, 20255.0I came here to the UPS on King and Tully to email some documents to myself and I was helped by a young lady named Sandra that took great care of my urgency to get the documents sent.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #6399 in San Jose offer?
The UPS Store #6399 provides expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.
Where is The UPS Store #6399 located?
It is located at 1150 S King Rd, Ste 40, San Jose, CA 95122, USA, next to Smart & Final in Plaza De San Jose.
What are the store hours for The UPS Store #6399?
The store is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
Does The UPS Store #6399 accept credit cards and mobile payment options?
Yes, they accept American Express, Discover, Mastercard, Visa, Apple Pay, Android Pay, Samsung Pay, and cash.
Is The UPS Store #6399 locally owned and operated?
Yes, The UPS Store #6399 in San Jose is locally owned and operated to better serve the community.
Can customers get notary and shredding services at The UPS Store #6399?
Yes, the store offers both notary services and document shredding.
Are there any nearby restaurants customers can visit before or after their visit?
Customers can visit Wingstop, Starbucks, Yogurtland, Churros la Guadalupana, Carnitas El Rincon, Cajun Crack'n, or After Bar and Grill, all located near The UPS Store 6399.
What transit options are near The UPS Store #6399?
There is a VTA Bus Stop nearby, which can help customers use public transit to reach the store conveniently.
Are there any nearby businesses offering professional or medical services?
Yes, nearby businesses include Shred Nations for shredding, Meridian Medical Group Aesthetics Division for beauty and spa services, The Joint Chiropractic for chiropractic care and massage, and Western Dental & Orthodontics for dental services.
How can customers contact The UPS Store #6399 for inquiries?
Customers can reach them by phone at +1 408-251-6399 or email at store6399@theupsstore.com.
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