The UPS Store

3.9
108 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6263 in San Jose offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - West Capitol Expressway & Copperfield Dr (In Lucky & Cvs Shopping Center).

Details

  • DeliveryNot available

Location

The UPS Store
541 W Capitol Expwy, San Jose, CA
95136, United States

Hours

Reviews

3.9
108 reviews
5 stars
72
4 stars
6
3 stars
1
2 stars
1
1 star
28
  • AA
    Aaron
    Sep 28, 2025
    5.0
    Been going here for years. Always great and fast customer service.
  • AL
    Arielle L
    Sep 11, 2025
    5.0
    Best UPS in the area. They get our labels printed and shipped with zero issue every time. Staff is always nice, quick, and know their systems well. I've been in here when the staff are getting berated by unruly customers, and they handle it like pros, still helping me and other customers out during the chaos. The store has AC and is always clean. I drive out of my way to go to this location due to EVERY other location near by being pure nightmare fuel. Thank you for the hard work and good management of your store, it is greatly appreciated and I truly hope it continues.
  • MB
    Michael Bartlett
    Sep 11, 2025
    5.0
    This store is great...The workers are awesome and super helpful. I drive out of my way to come here as all the other UPS stores around are horrible. Keep on Keeping on.
  • SA
    Shruti Acharya
    Sep 7, 2025
    5.0
    Fast service with no hassle. Best for Amazon pacakges return
  • CF
    Chris Greeno (Flexski)
    Jul 9, 2025
    1.0
    Was on tour and the last date ended in Sacramento. I shipped my ATA case full of my audio equipment through this store. I was not offered insurance on the items even after declaring the amount that it's worth and they processed the payment transaction anyway (when I have always declared worth of the package I have always had insurance added after declaring because who the hell wouldn't want insurance on $6K worth of audio equipment?). When I received my package the entire bottom of the case was destroyed, a caster was torn off the bottom, the case was left sideways on my porch (when I specifically instructed to keep it on the casters and DO NOT ROTATE IT) and the entirety of the inside of the case was destroyed as well. Tried to contact the store via phone and email for a week with zero response and the only thing they did was refund me the cost of shipping, $355, when the entire rig was worth $6K. Awful store, don't go to it. God forbid you have to get ahold of them for any type of help on a shipment because THEY. DO. NOT. ANSWER. THEIR. PHONE. OR. EMAIL. You can't even leave a voicemail because their voicemail box is full and they obviously don't care or check and don't even attempt to have any ounce of customer service as well as the employees are either new or also don't care enough to offer the insurance and process payment without even considering doing what they're supposed to do. I've shipped my case multiple times and always declare the worth of the package and insurance is added. First time ever this has happened. Wish I could give 0 stars.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 2:30 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6263 in San Jose offer?

The UPS Store #6263 provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and small business services.