The UPS Store

4.6
444 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6497 in San Jose offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Stevens Creek & Winchester.

Details

  • DeliveryNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
3141 Stevens Creek Blvd, San Jose, CA
95117, United States

Hours

Reviews

4.6
444 reviews
5 stars
393
4 stars
7
3 stars
3
2 stars
4
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, particularly highlighting employees like Denee and Tania.

Cleanliness and Organization

The store is frequently noted for being clean and well-organized, contributing to a positive customer experience.

Efficiency

Customers appreciated the quick service and streamlined processes, especially for shipping and printing needs.

Mixed Experiences

While many reviews are positive, some customers reported negative interactions with certain staff members, indicating inconsistency in service quality.

Notary Services

Feedback on notary services was mixed, with some customers expressing satisfaction while others reported issues with availability and staff knowledge.
  • MR
    Melinda Rayne
    6 days ago
    5.0
    Freddy was super helpful, friendly, speedy and communicative. I would use this UPS store's services again!
  • VT
    Victoria Tu
    Nov 14, 2025
    5.0
    Deneen helped me with my live scan and I appreciate her kind patience throughout the process. We always go to this ups store and the service is the best.
  • JS
    Joao Vitor Silva Serra
    Nov 13, 2025
    5.0
    One of the best UPS’ I’ve been to! The workers here were efficient, kind, and easy work with considering how big of a shipment I had. Shoutout to Denee, Francisca, and Freddy!
  • OO
    OzJ
    Nov 6, 2025
    5.0
    This UPS Store is outstanding! I came in to notarize several documents, and even though the requester had made multiple mistakes, the staff went above and beyond—spending over 10 minutes patiently helping the requester correct everything. Their professionalism, kindness, and attention to detail really impressed me. I highly recommend this location for anyone needing reliable and friendly service! Also, the associate, Denee is great to work with. She also got 5+ from us.
  • LG
    Lindsey Gilbert
    Oct 26, 2025
    5.0
    Really like this UPS Store—it’s right next to one of my favorite Thai spots, which makes running errands way easier. What stood out most is their self-service return kiosk, something I’ve never seen before. It lets you process returns completely on your own, which is perfect if you’re short on time or stopping by right before closing. Super quick, no waiting in long lines, and incredibly user-friendly. The staff here are always welcoming and helpful, and the location itself is clean and well-organized. Definitely my go-to spot for any quick shipping, drop-offs, or returns. Efficient service, modern setup, and genuinely friendly people—can’t ask for more from a UPS Store.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in San Jose offer?

The UPS Store #6497 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.