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The UPS Store

4.6
(461 reviews)

Business Details

3141 Stevens Creek Blvd, San Jose, CA
95117, United States
(408) 816-8456

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6497 in San Jose offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Stevens Creek & Winchester.

Details

  • DeliveryNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
3141 Stevens Creek Blvd, San Jose, CA
95117, United States

Hours

Reviews

4.6
461 reviews
5 stars
405
4 stars
8
3 stars
3
2 stars
5
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, particularly highlighting employees like Denee, Freddy, and Tania.

Notary Services

Feedback on notary services was mixed; while some found the service quick and efficient, others reported rude behavior and issues with availability.

Printing Services

Customers were highly satisfied with the printing services, noting high quality and helpful staff who assisted with custom projects.

Store Policies

Several reviews criticized the store's policies, particularly regarding charges for basic services like tape and package holding, which some found unreasonable.

Cleanliness and Organization

The store was frequently described as clean and well-organized, contributing to a positive customer experience.
  • RW
    Ray Wellnesspa
    Feb 4, 2026
    5.0
    I had a great experience at this UPS store! They helped me print flyers and business cards, and the service was absolutely amazing. Tania, the owner, was incredibly kind, professional, and patient. She explained everything step by step, made sure I understood all the options, and truly cared about the final result. The quality of the work came out beautiful! Highly recommended – thank you so much for the excellent service!
  • CR
    Clauss R
    Jan 31, 2026
    5.0
    I had a great experience at this UPS Store thanks to Jolenie. She was incredibly respectful, patient, and genuinely helpful throughout the entire process. Instead of just shipping my package as-is, she took the time to adjust and cut down the package size, which ended up saving me money on shipping, something she absolutely didn’t have to do, but did anyway. Her attention to detail and customer-first attitude really stood out. It’s refreshing to meet someone who actually cares about helping customers rather than rushing them through. I truly appreciate her professionalism and kindness, and I’ll definitely be coming back because of her. Highly recommend this location, and if you’re helped by Jolenie, you’re in great hands.
  • SK
    sanjeev kumar
    Jan 20, 2026
    1.0
    Won't ship UPS unless you buy boxes from them,
  • RJ
    Rian Jackson
    Jan 13, 2026
    5.0
    I went to UPS today to send a package to my sister and it was great experience. Freddy helped me and he was super nice and answered all my questions. Thank you Freddy
  • JR
    Joy Riggins
    Jan 7, 2026
    5.0
    Highly recommend using Tania for printing services. I'm getting married this year and she helped bring my vision for my wedding invitations to life. She responds really quickly and helped make adjustments to my design to make sure it looked its best for print. She printed on beautiful high quality paper, put together all 100 of the invitation suites, printed addresses on all my envelopes on nice envelopes, and mailed them out for me. Her prices are much lower than using a typical wedding invitation print company. I love being able to support this small locally owned business and I will be using her again for all my wedding printing needs.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in San Jose offer?

The UPS Store #6497 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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