Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4717 in San Jose offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Gould Shopping Plaza, Capital Expressway & McLaughlin.
Details
- DeliveryNot available
Location
Hours
Reviews
4.4
295 reviews
5 stars
246
4 stars
7
3 stars2
2 stars3
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Lupe, Victoria, and Vanessa, for their exceptional customer service, friendliness, and willingness to help.
Professionalism
Several reviews highlighted the professionalism and efficiency of the staff, noting their ability to handle tasks quickly and effectively, even under pressure.
Mixed Experiences
While most feedback was positive, some customers reported negative experiences, particularly regarding specific staff members and issues with service efficiency.
Teamwork
Customers appreciated the teamwork displayed by the staff, with multiple associates working together to assist customers and maintain a smooth operation.
Store Accessibility
The location's extended hours and accessibility were noted as a significant advantage, making it a preferred choice for many customers.
- JJJeromeSep 15, 20255.0Lupe has great customer service
- JHJohn HuynhSep 10, 20255.0I came in under extreme stress with a critical court deadline, unsure if I’d make it. Without being told the urgency, Victoria intuitively understood how important my documents were. She immediately stepped in to print them, stayed calm when I realized I had used the wrong form, and patiently worked with me until everything was corrected. Even as the store was closing, she refused to rush the process — ensuring my package was prepared as Priority Overnight so it reached the court on time. Victoria showed professionalism, intuition, and dedication far beyond normal expectations. She didn’t just provide customer service — she safeguarded a legal deadline that could not be missed. That level of responsibility, composure under pressure, and instinctive leadership is exactly what deserves recognition and advancement. Victoria stands out as the type of employee who makes an entire location stronger. She gets it done, she inspires confidence, and she sets a standard others should follow. When I return, I’ll be looking for her specifically. She has real management potential, and UPS should view her as an asset ready for the next step.
- GJGhassan JoudyAug 31, 20251.0Be prepared to pay for a 6 inch piece of tape if your box is missing that much. That’s how helpful the folks at this location.
- MSMiguel SierraAug 22, 20255.0Lupe tiene muy buen servicio al cliente
- CLCora LuAug 22, 20255.0Lupe and Victoria and Vanessa and James are awesome I have also been help by crystal all very kind people
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #4717 in San Jose offer?
The UPS Store #4717 provides packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.
What are the regular business hours for The UPS Store #4717?
The UPS Store #4717 is open Monday through Friday from 8:30 AM to 7:00 PM, Saturday from 10:00 AM to 4:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store #4717 open on holidays?
The store is closed on some holidays including November 27, December 25, December 31, January 1, and January 19. It remains open on others such as November 11 and 28, with regular hours.
Can I use multiple payment options at The UPS Store #4717?
Yes, they accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #4717 provide mailbox rental services?
Yes, mailbox rental and mailbox services are available at The UPS Store #4717.
Are there any special offers or coupons available at The UPS Store?
Yes, The UPS Store offers special discounts and coupons, which you can find on their website under special offers.
What languages are spoken at The UPS Store #4717?
Staff at The UPS Store #4717 can assist you in English, Spanish, and Vietnamese.
How can nearby customers use public transit or local amenities to find The UPS Store?
The UPS Store is located in Gould Shopping Plaza at Capital Expressway and McLaughlin, near places like Tesla Supercharger, Lion Supermarket, and Denny’s restaurant, making it easy to find when visiting local landmarks or charging stations.
Are there dining options near The UPS Store #4717 where customers can eat before or after their visit?
Yes, nearby dining options include Back A Yard Caribbean Grill, Round Table Pizza, Tai Pan Restaurant, Tai Pan Dim Sum Bakery, and Cajun Crawfish for a variety of cuisines close to the store.
What other services or stores are located near The UPS Store #4717 that might be useful for customers?
Nearby services include Rite Aid pharmacy, Envision Optometry, Shred Nations shredding services, and KeyMe Locksmiths, providing convenient options for additional needs.