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The UPS Store

4.1
(162 reviews)

Business Details

1346 The Alameda, San Jose, CA
95126, United States
(408) 298-8778
https://locations.theupsstore.com/ca/san-jose/1346-the-alameda

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3648 in San Jose offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between Verizon And Starbucks - Cross Street Is Julian.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
1346 The Alameda, San Jose, CA
95126, United States

Hours

Reviews

4.1
162 reviews
5 stars
120
4 stars
3
3 stars
2
2 stars
7
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with various needs.

Service Speed

While some reviews highlighted quick and efficient service, others noted slow service and long wait times, particularly during busy periods.

Management Issues

Several customers expressed dissatisfaction with the new management, citing poor customer service and lack of responsiveness to issues.

Mixed Experiences

Overall, experiences varied widely, with some customers having exceptional interactions while others reported significant frustrations.

Cleanliness and Organization

The store was generally described as clean and organized, contributing to a positive customer experience.
  • AF
    Alexa Fields
    Feb 7, 2026
    5.0
    The staff is so helpful and kind . I’ve been coming to this UPS store for years .
  • GG
    Gali G.
    Jan 5, 2026
    5.0
    Everyone in here is always so helpful and so kind. Patrick, helped me today to get a form notorized. I made a mistake and I had to fill out the form again. He printed it out for me and was patient and so nice. Everyone here was so helpful to everyone, everytime I come in here it's a great experience.
  • JW
    Jae Oh Woo
    Dec 9, 2025
    5.0
    Fantastic UPS location! Asked to hold the package one more day as I was unable to pick up the package within the time window. So thankful to hold the package!
  • MJ
    Maria Carolina Jimenez
    Dec 4, 2025
    1.0
    Hi please my package it’s lost I need to put a claim and need more information Trying to call to the store several times and no luck. There’s any phone number where i can have help? Please and thank you
  • SG
    Silvia Gonzalez
    Nov 18, 2025
    5.0
    Sam is very kind, very good service on his part He helped us with a problem

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours of The UPS Store at 1346 The Alameda, San Jose?

The UPS Store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 4:00 PM.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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