Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3648 in San Jose offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between Verizon And Starbucks - Cross Street Is Julian.
Details
- DeliveryNot available
- [Free/Paid] wi-fiNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.1
157 reviews
5 stars
116
4 stars
3
3 stars2
2 stars
7
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and going above and beyond, particularly highlighting individuals like Jen, Erin, and Noah.
Service Speed
While some reviews noted slow service, many customers appreciated the quick and efficient handling of their needs, especially during busy times.
Management Issues
Several reviews expressed dissatisfaction with the new management, citing poor customer service and lack of responsiveness to issues.
Store Environment
The store was generally described as clean and organized, with some customers noting a positive atmosphere and good parking availability.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about inconsistent service quality and issues with package handling.
- SGSilvia Gonzalez6 days ago5.0Sam is very kind, very good service on his part He helped us with a problem
- HEHarry EvansNov 8, 20253.0Update: after I left a more detailed note on my door, a driver came the next day, knocked loudly, and was very nice about the interaction. So I’ve updated my review to 3 stars. This region of UPS is exceptionally consistent…ly awful. The drivers lie about trying to deliver packages over 80% of the time and I have to spend hours calling in to get to a human and get them to tell the driver to come back. I mean over 20x in 3 years. I have a GIANT sign on my mailbox that tells them I work at home about 4 feet from my front door. Nobody knocks, nobody steps onto my porch, and then I get a notice that they attempted delivery. It’s straight up fraud.
- QAQueenie Liezl Ann AgbayaniOct 23, 20255.0Kevin was fast and friendly
- MHMegan HulceSep 23, 20255.0This is THE store in my neighborhood that makes me feel like a local. I never dread going in (dread: USPS, DREAD: FedEx). Jen is a fantastic customer service person (I think she is a manager).
- RMRosie MorenoSep 3, 20255.0The customer service at this UPS location is wonderful! Shout out to Liz, she really goes above and beyond to help others.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular business hours of The UPS Store at 1346 The Alameda, San Jose?
The UPS Store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 4:00 PM.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 11:00 AM to 4:00 PM.
What services does The UPS Store provide?
The UPS Store offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, passport/photo ID services, and computer access.
Where is The UPS Store located?
It is located at 1346 The Alameda, Ste 7, San Jose, CA 95126, between Verizon and Starbucks on Julian street.
What payment options are accepted at The UPS Store?
The store accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, Travelers Check, and Visa.
Does The UPS Store offer mailbox rental services?
Yes, mailbox rentals and mailbox services are available at The UPS Store.
Are there any special offers available at The UPS Store?
Yes, customers can save big with special offers and coupons available on their website.
Can I find The UPS Store near Verizon Authorized Retailer and Starbucks?
Yes, The UPS Store is conveniently located between Verizon Authorized Retailer – Victra and Starbucks on Julian street, making it easy to visit during your errands in the area.
Are there nearby dining options close to The UPS Store?
Yes, Houndstooth Pizzeria and Subway are nearby restaurants where you can grab a meal before or after your visit to The UPS Store.
What nearby businesses can complement services offered by The UPS Store?
Nearby businesses like Shred Nations offer shredding services and Q Delivery provides courier and delivery services, which can complement your shipping and document needs.