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The UPS Store #4909 in San Jose offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Near The Corner Of Meridian & Redmond, Right Next To Citibank.
The staff is consistently described as friendly, helpful, and professional, with many customers praising individual employees for their exceptional service.
Efficiency
While many reviews highlight quick and efficient service, some customers report issues with long wait times due to inadequate staffing during busy hours.
Notary Services
The notary services offered are frequently mentioned as fast, helpful, and professional, with specific staff members receiving commendations for their thoroughness.
Mixed Experiences
Some customers have reported negative experiences, including issues with package handling and inconsistent service quality, indicating a need for improved management.
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Stephanie Young
Dec 26, 2025
5.0
So glad this is my local UPS Store! The staff here is friendly and helpful.
ID
Ingrid Duque
Dec 12, 2025
2.0
I had a bad experience with the UPS store located at the intersection of Meridian and Redmond Ave when sending a gift to my niece, who was visiting Florida for ten days.
I sent her a gift, paying for two-day shipping, but it arrived two weeks later, after my niece had already returned to South America.
I requested that the gift be returned to me and that I be reimbursed for the shipping costs. They returned the gift, but only reimbursed me for half of the shipping cost after I had gone to UPS ten times. They always had an excuse for not reimbursing me the full shipping cost.
CA
clara antone
Nov 14, 2025
5.0
Best UPS store I've been to. Friendly service from pretty much everyone there, but especially Beatrice. She's been there a while so she really knows what she's doing and always fast and efficient. Whether you're going to make Amazon returns or shipping something, this is your place. Also, the owner goes above and beyond to help. I'll never forget a time where my Amazon return was a bit heavy and he walked out to my car and helped me carry it in. That meant so much to me and I never forget the way that made me feel. Kudos for an amazing customer service!
MP
mitesh patel
Nov 13, 2025
5.0
The owners and workers are great! What’s even better is that they’re open seven days a week.
JL
Janice LaVelle
Sep 11, 2025
5.0
Friendly staff, helpful staff, knowledgeable staff. Neighborhood vibe feeling. They are happy.