The UPS Store

4.2
436 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1560 in San Jose offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Monterey Plaza Shopping Center Same Place As Walmart Near Walgre.

Details

  • DeliveryNot available

Location

The UPS Store
5542 Monterey Rd, San Jose, CA
95138, United States

Hours

Reviews

4.2
436 reviews
5 stars
340
4 stars
8
3 stars
3
2 stars
9
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, patient, and helpful, providing excellent customer service across various services.

Efficiency

Customers appreciate the quick and efficient service, particularly for live scan fingerprinting and notary services.

Cleanliness and Organization

The store is noted for being clean, organized, and well-maintained, enhancing the overall customer experience.

Service Variety

The UPS store offers a wide range of services, including shipping, printing, notary, and live scan fingerprinting, which customers find convenient.
  • CG
    Claudia Granados
    Jan 3, 2026
    5.0
    Fast and efficient service. The staff is always very kind and helpful. Accessible and trustworthy business. They go out of the way to help and facilitate printing and shipping needs. Returns from retailers are handled accurately. I recommend.
  • AN
    Apolonia Noble
    Dec 19, 2025
    5.0
    I can’t say enough good things about this UPS store! As someone who ships a lot and frequently returns items, I always feel a little embarrassed by the number of packages I bring in, but the team here is so patient and professional, it’s never an issue. This is a family-owned business, and it shows in the care they take with each customer. The store is spotless and organized, which makes the whole experience feel smooth and stres free. It used to look older, but it’s been remodeled. On my last visit, I accidentally put the wrong shipping label on the wrong box. They didn’t just fix it they went above and beyond. They carefully checked my labels, took photos, printed new labels, and applied them to the correct boxes. I left feeling completely confident that my packages were in the right hands. Customer service here is awesome! If you’re looking for a UPS store where the staff genuinely cares about helping you, this is the place to go.
  • HC
    Haley Carr
    Nov 18, 2025
    5.0
    They were very helpful with my Live Scan. 100% recommended. Thank you!!
  • YY
    YJ C (YJ)
    Nov 16, 2025
    5.0
    Super quick walk in notary service on all opening hours. Other two UPS locations nearby needed appointment and don’t do notary walk in on weekend.
  • VN
    vida tra n
    Nov 12, 2025
    5.0
    I went to the ups store on Monterey rd today to drop off a package from Amazon and I mess up on my bar code back and forth but the man that works there he was so patient and calm. while the woman worker was rude and impatient. I didnt know his name but thank you for being so kind and calm, thats what you call good customer service.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #1560 in San Jose offer?

The UPS Store #1560 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.